Videogames Customer Service Representative (Written Support) at Keywords Studios | Torre

Videogames Customer Service Representative (Written Support)

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Full-time

Legal agreement: Employment

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Remote (for Mexico residents)
Shared by
Emma of Torre.ai
4 days ago

Responsibilities


Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.POSITION SUMMARY:Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).RequirementsStrong written and verbal communication skills in English and Spanish.Ability to multi-task.Ability to easily adapt in a constant evolution environmentExcellent customer service skillsAbility to actively listen to instructions and execute tasks communicated.Full-time availabilityHigh School Diploma preferred but not required.Living in Mexico City or Estado de Mexico.BenefitsSalary: $10,500 gross (before taxes)Law Benefits.2 days off.Career path.After 3 months:Medical expenses insurance.Saving funds.Grocery tickets ($1,200)