About BroadvoiceAt Broadvoice, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. Our holistic approach to CX sets us apart in the market. We don’t just provide software. We offer a proven CX framework backed by hands-on support. And our platform was built to be easy to deploy, intuitive to use, and scalable without chaos. Every role in our company contributes to our mission of providing and creating exceptional experiences. Whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. Collaboration, innovation, and a shared commitment to excellence define our culture. POSITION SUMMARYBroadvoice is seeking a dynamic and driven Partner Sales Manager (PSM) to join our growing Channel Sales team. This partner-facing role is pivotal in accelerating joint sales efforts and deepening strategic relationships across our channel ecosystem.In this dynamic role, you will be a key partner-facing business development resource focused on joint sales for the Channel organization. The PSM serves as a trusted advisor and brand ambassador, ensuring partners are equipped, engaged, and empowered to sell Broadvoice’s CX solutions effectively.The Partner Sales Manager will be responsible for driving revenue growth through strategic relationships with channel partners, including Technology Advisors, MSPs, VARs, and platform providers. This role involves recruiting, onboarding, enabling, and managing partners to ensure alignment with company goals and successful execution of sales strategies.KEY RESPONSIBILITIESOwn the end-to-end onboarding experience for new partners, ensuring a seamless ramp-upDeliver ongoing training and enablement to drive partner sales successSupport pre-sales activities including proposals, quoting, and closing documentationReview and validate partner orders for accuracy and completenessCollaborate with Sales Engineers, Channel Managers, and Solutions Architects throughout the sales cycleTrack and document sales milestones to ensure visibility and accountabilityCultivate long-term relationships with partners and customers to drive loyalty and growthRepresent Broadvoice as a brand ambassador in the channel communityResolve partner and customer concerns proactively to deliver strong CSI results without escalationQUALIFICATIONSExperience in Channel SalesProven success in sales or sales support roles with a customer-first mindsetStrong organizational skills with the ability to manage time and priorities effectivelyProficiency in CRM systems (Salesforce preferred) and Microsoft Office toolsExcellent verbal and written communication skillsConfident presenter in both in-person and virtual settingsExperience in telecommunications and B2B SaaS environments is a plusSuccess in building and scaling partner programs that drive revenue and operational efficiencyExceptional relationship-building and communication skillsWillingness to travel nationally up to 15%WHY BROADVOICEGrow Your CareerWhether you're interested in advancing technical skills, developing leadership acumen, or exploring new areas, we support your career journey with clear growth paths, access to learning resources, and mentorship.Enjoy FlexibilityWe know life happens outside of work. Our remote-first approach and focus on work-life harmony let you thrive in all areas of your life.Community & CultureBe part of a team that values diversity, inclusion, and a sense of belonging—where your contributions make a real difference.Make an ImpactWith us, your ideas are heard, and your work is meaningful. As a member of our team, you'll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice's future.Are you ready to join a passionate and talented team to build the future of Broadvoice?If you're a strategic thinker, a collaborator, and have a talent for driving impactful results, we'd love to meet you! Apply now to become part of a forward-thinking company that's growing and empowering its people across all roles and departments.
about 2 months ago