Accounts Receivable Specialist - Work From Home at Cyberbacker Careers | Torre

Accounts Receivable Specialist - Work From Home

You'll drive financial health and operational efficiency by resolving accounts and optimizing billing processes.
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Full-time

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Posted 14 days ago

Requirements and responsibilities


Role Details: - Primary Function Collections: daily outbound follow-ups, payment resolution, AR classification. - Secondary Function Billing: Google Sheets/QBO/GHL Operations: data entry, reconciliation, invoicing (expands as we scale to GHL). - Reports To: Staff Accountant Manager. - Meeting Cadence: On-demand check-ins with Staff Accountant Manager. Collections: - Conduct daily outbound calls and follow-ups on overdue accounts, disputes, and failed payments. - Classify AR accurately - current (current month) versus non-current (prior periods) - and report daily. - Resolve failed payments and autopayments in coordination with the Client Experience Team. - Document all call activity: number of calls, disputes handled, total amount collected. - Submit daily results to the Staff Accountant Manager before end of day. Billing: - Perform daily data entry and record transactions in Google Sheets and QBO (eventually GHL only). - Clean up and resolve outstanding AR entries; log all items/adjustments resolved and inputted. - Post incoming payments (bank transfers, checks, online, credit card) to correct customer accounts. - Reconcile bills/online payments with QBO entries; resolve discrepancies promptly. - Generate and issue invoices per scheduled, and ad hoc/off-cycle cadence. - Prepare and submit daily reconciled AR reports to the Staff Accountant Manager. What We're Looking For: - Experience in accounts receivable, collections, or a similar finance operations role. - Proven track record with high-volume outbound follow-ups and escalated collection resolutions. - Proficient in QuickBooks Online (QBO) Advanced; familiarity with GHL is a strong plus. - Moves fast and confidently in spreadsheets. - Tech-ready with no equipment constraints - reliable setup, fully operational from day one, no interruptions. Character & Work Style: - Problem-solver by default: when something breaks, the first move is "what am I going to do about this?" - not depending on solutions outside of their control. - Highly independent in execution but a strong collaborator when it counts. - Actively seeks feedback and takes it well - coachable. - Always looking for the better way: curious about process improvements, open to new tools, and documentation is next to second nature. - No constraints in the work - no excuses around tools, access, or setup; shows up ready. Scope Note: - This hire is brought on to join the Collections team immediately. - As operations scale to GHL, the expectation is that this specialist transitions into both Billing and Collections in parallel. - Candidates must be comfortable with that growth trajectory from day one as this is not a static role.
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