Bilingual Team Leader – Customer Service & Quality Assurance at Northbound Operating Partners | Torre
Bilingual Team Leader – Customer Service & Quality Assurance
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Northbound Operating Partners

Bilingual Team Leader – Customer Service & Quality Assurance

Northbound Operating Partners
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Full-time

Legal agreement: Employment

Compensation
USD800 - 1k/month
location_on
Remote (for United States residents)
Shared by
Daniel Correa Laverde
 7 days ago

Responsibilities

Northbound Operating Partners is looking for an experienced and proactive Team Leader to lead and develop a bilingual remote team while driving outstanding customer service, quality, and continuous improvement.Team Leadership, Supervision, or QACustomer ServiceQuality Assurance & call monitoringCoaching and performance managementKPI tracking and reportingEscalation managementProcess improvement🏠 100% Remote – LATAM🕐 Full-Time | 40 hours/week🇺🇸 U.S. Business Hours💰 USD $800–$1,000/month🗣️ English B2–C1 required📩 Interested? Send your resume in English and include your English level, monthly salary expectation, and earliest available start date to: HR@northboundoperatingpartners.com
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