PURPOSE
The Associate Content Design Specialist checks content in various languages to ensure it does not contain design errors. The specialist tracks omissions, inaccuracies, inconsistencies, and visibility errors arising from OCR, translation, and DTP tasks. Responsibilities may include correcting, removing, adding, and formatting portions of content to make source content ready for translation and ensure translated content is meaningful prior to delivery to local customers. The specialist collaborates effectively with other members of the IQVIA™ Language Solutions team and with external resources to deliver high-standard services. The Associate Content Design Specialist may also coordinate efforts from several specialists when needed to meet project requirements. The role requires working in a dynamic and fast-paced environment, with a focus on results and teamwork. The specialist works closely with the Content Design Team Lead, Content Design Associate Director, Head of Operational Excellence, Resource Managers, Project Managers, and other internal and external stakeholders as appropriate.
RESPONSIBILITIES
* Contribute to delivering on translation effectiveness commitments to stakeholders and clients.
* Check content in one or several target languages and identify design and formatting issues according to guidelines and source content requirements.
* Analyze and resolve correctness and usability issues to meet quality standards and deadlines.
* Collaborate with Project Managers to ensure quality issues are documented and incorporated in performance metrics and trend analysis.
* Act as a liaison between Project Managers, reviewers, and post-editors to resolve issues efficiently.
* Ensure identified issues are clearly defined and communicated to Project Managers and linguists to enhance performance and engagement.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
* Fluency in English – written and spoken.
* Native or near-native fluency in Hebrew, including vocabulary, terminology, syntax, grammar, and spelling.
* Experience proofreading, editing, formatting, and validating content in at least two languages, including the mother tongue.
* Experience as a translator, linguist, or DTP specialist is a strong asset.
* Experience in project management is an asset.
* Proven experience working with projects involving large volumes of content.
* Knowledge of software QA, QC, DTP, and/or OCR methodologies, tools, and processes.
* Experience in international environments.
* Experience using CAT tools or content editing tools.
* Experience mentoring people and coordinating team efforts.
* Strong verbal and written communication skills.
* Attention to detail and problem-solving abilities.
* Ability to work independently and proactively as part of a team.
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
* Bachelor's degree, ideally in a linguistic, business, or scientific field, or at least 2 years of relevant experience.
