Altus Commercial Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions.About the Company Altus Commercial Receivables is seeking Commercial Collectors as we continue to grow our team! Collectors collect payments or communicate/resolve issues with debtors. The collector will collaborate with clients, sales, and peers on delinquent accounts. The primary role is to contact debtors by phone, mail, or email. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution. They must adhere to all compliance requirements to resolve all cases until closure or escalation.This position is a Remote/Telecommute position Hiring across all ProvincesJob Description Altus Commercial Receivables is seeking Commercial Collectors as we continue to grow our team! Collectors collect payments or communicate/resolve issues with debtors. The collector will collaborate with clients, sales, and peers on delinquent accounts. The primary role is to contact debtors by phone, mail, or email. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution. They must adhere to all compliance requirements to resolve all cases until closure or escalation.Job ResponsibilitiesMinimum of 80 outbound/inbound callsNegotiate payment in full or secure a payment arrangementCreate a sense of urgency for non-paying debtorsWork closely with the Client Support Representative to resolve disputesMaintain a positive attitudeRemain respectful to debtors & peersStrong work ethics and integrityPrioritize time managementRemain professional at all timesMeet/exceed monthly phone, activity & fee quotasJob RequirementsCollections, sales, telemarketing, customer service, or call center experience preferredBasic proficiency with Microsoft Office, data entry and strong computer skills, Excel preferredCritical ThinkerBasic Math and Writing skillsSalesforce experience is a plusStrong attention to detail and goal-orientedAbility to de-escalate adverse situationsStrong interpersonal, communication, and organizational skillsDependabilityCompensation and Benefits$17.93 CAD per hour PLUS commission and bonusesPrivate benefit package with health, dental, vision, life, and disability coverage options401(k) retirement plan option with company matchingGenerous paid time off policy - start with 18 days per yearPaid holidays immediately upon hireWe look forward to you joining our team!!We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
