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Posted 4 months ago
Requirements and responsibilities
About the CompanyButton's mission is to build a better internet, fueled by commerce. Today, we work with some of the largest and most interesting businesses in the world to connect consumers with what they want at the tap of a button. We build with the consumer experience in mind, have a reputation for paving the future of mobile, and have a good time doing it.As a Solutions Engineer, You WillAs a Solutions Engineer, you’ll bridge the gap between our partners, product, and engineering. You’ll combine deep technical skill with business aptitude and judgment—designing, implementing, and troubleshooting integrations while serving as a trusted technical advisor.We’re looking for someone with proven experience in both technical and client-facing environments who can dive into code, own integrations end-to-end, and confidently represent Button externally.As a Solutions Engineer, You Will:Design, implement, and support partner integrations across Button’s product suiteServe as a trusted technical advisor in both presales and post-sales conversationsTroubleshoot integration challenges and provide clear, pragmatic solutionsBuild and maintain technical documentation, runbooks, and tooling for scaleCollaborate cross-functionally with Engineering, Product, and Partnerships to deliver value to partnersRepresent Button with empathy and technical credibility in partner-facing discussionsWe Look For Teammates Who Have:Proficiency in at least one programming language (e.g., JavaScript, Golang, Python)Strong understanding of modern programming paradigms and API integrationsAbility to analyze, debug, and optimize code in partner-facing contextsExperience with integration design, technical documentation, and workflow automationFamiliarity with process automation and technical runbook creationStrong project management and prioritization abilitiesExperience managing client expectations with empathy and clarityExcellent communicator across technical and non-technical audiencesPragmatism, thinkers who views product decisions through a business lensComfortability presenting Button’s technology and approach in customer-facing settingsExperience Level:3+ years in Solutions Engineering, Support Engineering, QA, or Software Engineering2+ years in a client-facing capacity (SaaS, consulting, or technical services)Proven track record managing integrations end-to-end, from design to launchSolutions Engineering or Technical Project Management experience strongly preferredCompensation and Benefits:Button provides employees with a RemotePlus workplace, which blends 'work from anywhere' with in-person collaboration. Button has a 'hub' workspace in New York City as well as team members distributed across the United States and beyond. Button's total compensation package includes a base salary competitive with what is offered by similar companies in major US markets. The salary range for this role is expected to be between $100,000 and $130,000 (offered salary is based on a number of factors including skills and experience relative to the job description listed above).In addition, Button provides employees with a 401(k) plan and automatically contributes 3% of an employee's salary annually. We also want our employees to be well-rested and live balanced lives – Buttonians enjoy unlimited time off (including birthdays off) and periodic Mental Health Weeks which allow the entire company to take a breath and recharge, as well as an employee assistance program.For many of the health, vision, and dental insurance plans offered by Button, the company covers 100% of the premiums for employees and 75% for dependents. Button offers all employees and their dependents complimentary memberships to One Medical as well as a monthly stipend for mobile phone/internet and an annual 'Treat Yourself' stipend. Button also offers employees in select markets 'All Access' memberships to WeWork as well as regular 'coworking days' and social events.Most of all, Button offers our employees the opportunity to live our company values Learn & Grow, Experiment, Adapt, and Deliver – and to be a part of an incredible team of humans working together to build a better internet, fueled by commerce.Diversity & Inclusion:Button is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and believe being open about who we are allows us to do the best work of our lives.Equal Opportunity Employer:Button is an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
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