Community Manager, Engagement Specialist (Native German Speaker) at Findasense | Torre

Community Manager, Engagement Specialist (Native German Speaker)

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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Hybrid (Madrid)
Posted about 3 years ago

Responsibilities


Findasense is a global Customer Experience company that uses the power of data to create personalized experiences and execute strategies by creating relevant content. They believe in a model of self-management, transparency and a collaborative culture. They offer benefits such as working from home, flexible hours, 23 days of vacation, not working on your birthday, medical and dental insurance, pet friendly policies and international internal mobility. This position has the purpose of coordinating and managing direct communication across all digital channels in a proactive manner. You will be part of the Engagement team that has the great purpose of strengthening the relationship between brands and consumers to achieve the best interaction with our customers. The projects you will be in will have an impact on the consumer, client and all Findasensers, achieving relationships that work at all levels. Responsibilities: - Manage the monthly calendar for our client's social networks - Publish the monthly content plan - Reply to all comments and queries received - Detect possible trends or TT that may arise - Proactively participate in team meetings to report on the status of the project - Produce monthly quantitative and qualitative reports on Social Media performance - Research new trends in social media that will contribute to the creation of content for current brands and/or clients