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About TeamifiedTeamified works with top enterprises and digital native businesses in Australia helping them build their remote teams in India, Philippines and Sri Lanka. We pride ourselves with hiring great teams to work on exciting game changing technology. Teamified currently has 200+ engineers, testers, product managers etc. working across 20+ partners. We focus on uplifting the way organizations build and manage their remote teams through great working relationships, trust, integrity, culture and hiring processes. Additional to this we are building our own technology product offerings. We strive to deliver the best outcomes for our customers, our partners and our people.About Our ClientOur client is an internationally bestselling author and intuitive healer. Their work supports deep emotional, physical, and spiritual healing through live online workshops, courses, and events. They are a values-led, heart-centered business and are seeking someone who can support their programs with technical confidence, organization, and integrity.About the RoleWe are looking for a reliable, organized, and technically capable Tech Support & Live Events Coordinator to support the day-to-day operations of our online business and the smooth delivery of live Zoom events.This role suits someone who is calm under pressure, confident with technology, and aligned with a spiritually focused brand. You will play a key role behind the scenes and during live events, ensuring everything runs smoothly for both the team and participants.Key Responsibilities:Daily Operations & Customer SupportAccurate record-keeping of event attendees and customersActivating products and managing customer accessResponding to support emails clearly, professionally, and compassionatelyManaging contacts, tags, and basic workflows inside GoHighLevel (GHL)Email & Newsletter ManagementSetting up and scheduling weekly newsletters inside GoHighLevelFormatting email content correctly and testing before sendingEnsuring the correct lists, tags, and segments are used for each sendContent & Event PreparationPreparing and formatting: WorkbooksRun sheetsSlide decksReminder and follow-up emails for live eventsWorking confidently in Microsoft Word or Google DocsBasic data handling and tracking in Excel or Google SheetsCreating or updating simple visual assets in Canva (desirable)Social Media SupportUploading short-form video content (reels) to a platform that distributes content across multiple social media channelsFollowing clear posting schedules and naming conventionsEnsuring content is uploaded correctly and on timeLive Zoom Event HostingConfidently hosting live Zoom sessionsSharing slides and musicManaging breakout roomsSpotlighting speakers and participantsMonitoring the room and handling basic technical issues calmly in real timeAutomation & Systems (Advantageous)Supporting or maintaining basic automationsExperience using Zapier and/or n8n is an advantageAbility to follow existing systems and help improve them over timeRequirementsProven experience hosting live Zoom events (Required)Comfortable being responsible for the technical side of live sessions without getting nervous (Composure and can work under pressure is the key)Open to working overtimes during weekends (Certain Months only specially during events)Experience using GoHighLevel (basic to intermediate hands-on experience required)Creating or updating simple visual assets in Canva (Desirable)Has an open mind to everything or Not sensitive to anything is another key to this roleConfident using Microsoft Word or Google Docs, Excel or Google Sheets (basic level)Strong organizational skills and attention to detailClear written communication skillsPersonal QualitiesHighly reliable — shows up every day and on timeHonest, grounded, and trustworthyCalm, organized, and solutions-focusedRespectful of sensitive emotional content and client journeysA good cultural fit with a spiritual, healing-focused brandBenefitsOpportunity to grow with an established international brandFlexibility in work hours and location, with a focus on managing energy rather than time.Access to online learning platforms and a budget for professional developmentA collaborative, no-silos environment, encouraging learning and growth across teamsA dynamic social culture with team lunches, social events, and opportunities for creative inputHealth insuranceLeave Benefits
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