You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Shared by 
15 days ago
Requirements and responsibilities
About the roleHi! We’re Leaply — a fast-growing ecosystem of digital and physical products designed to help people build healthier habits and lead better lives. We launched in 2024 and have already seen explosive growth — 10x revenue in the past six months, with strong traction across the US, Europe, and beyond.At Leaply, we challenge traditional career paths — we value ownership over job titles, and impact over process. As we scale, we’re looking for a sharp, data-driven Analyst to refine our ops team, enhance team performance, and implement scalable systems.Role Overview: As an Analyst, you will be the strategic bridge between raw data and operational excellence. You will join our Operations team to drive efficiency across three key pillars: Monetization, Support, and Online reputation. Your role goes beyond just building reports: you will uncover hidden patterns, propose data-backed solutions, and actively participate in implementing them, including our upcoming AI-driven automation initiatives.Technical stackData Warehouse: Google BigQuery (Advanced SQL is a must).Visualization: Tableau (Creating intuitive, actionable executive dashboards).Product Analytics: Amplitude (Analyzing user behavior and funnel performance).Innovation: Implementation and optimization of AI/LLM tools for operational workflows.Key responsibilitiesFoundation Building & Data Architecture: Own the end-to-end data flow—from querying and structuring raw data in BigQuery to ensuring a “single source of truth” for the entire Ops department.Advanced Analytics & Modeling: Develop antifraud models to mitigate risks and design complex behavioral segmentations to understand user lifetime value and churn triggers.Performance Monitoring: Architect the automated KPI ecosystem and health-check dashboards for Payments, Support, and FirstLook.Strategic Insight Generation: Conduct deep-dives into payment failure trends, transaction routing optimization, and operational bottlenecks.AI & Automation Integration: Implement AI/LLM solutions—from automated support ticket classification to predictive routing and fraud detection.Actionable Implementation: Partner with Ops Leads to ensure data models translate into business growth and process overhauls.Potential candidate profileExperience: 2+ years of experience in Data or Operations Analytics (preferably in Fintech, SaaS, or high-growth startups).SQL mastery: Proficiency writing complex, optimized queries (CTEs, Window Functions, etc.).Visualization skills: Ability to tell a story with data in Tableau, making complex metrics easy for stakeholders to digest.Analytical mindset: Strong understanding of product funnels (Amplitude) and business unit economics.Adaptability: Keen interest in AI/Machine Learning and willingness to experiment with new automation tools.Communication: Fluent in translating data findings into clear business recommendations.Focus areas (your impact)Payments: Minimizing cancell rates, optimizing transaction flows, user segmentation, etc.Support: Analyzing CSAT and other metrics; identifying high-impact areas for AI chatbot implementation.Online reputation: Integrating analytical tools for sentiment tracking across different platforms.Why this role?Build the function from scratch: Establish the analytical culture in the team—define tools, methodologies, and standards for how Operations uses data.Path to data science: With a focus on AI, anti-fraud modeling, and complex segmentations, build a foundation to transition into Data Science or Advanced Machine Learning roles.High visibility & ownership: Your insights directly influence executive-level decisions, and you’ll see immediate impact from every model you build.AI-first environment: Implement AI-driven operations without being stuck in legacy processes.What you’ll getCompetitive compensation and a high-impact role.Full ownership: Freedom to optimize and evolve the support function as you see fit.Support from the best: Access to internal professional communities (Marketing, Product, Operations) within the SKELAR network.A meaningful mission: Help millions of people live healthier lives every day.Leaply is backed by SKELAR, a venture builder with over 10 successful B2C businesses. Beyond business, SKELAR Foundation supports the Ukrainian Armed Forces via a charitable initiative created by employees.Join us in building the next big thing!
Optionally, you can add more information later (benefits, pre-screening questions, etc.)