Field Service Technician
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Freelance
Recurrent
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Posted 5 months ago
Responsibilities
Hardware Deployment:
- Install and configure PCs and laptops.
- Perform workstation migrations and refreshes.
- Replace failed hardware components.
- Set up conference rooms, phones, and VoIP devices.
- Deploy printers and scanners.
Network & Infrastructure Support:
- Install and troubleshoot firewalls, switches, and wireless access points.
- Trace cabling and patch network connections.
- Diagnose internet and connectivity problems.
- Test structured cabling and physical network layouts.
- Work with vendors and ISPs during outages.
Security Responsibilities:
- Deploy endpoint protection.
- Ensure devices meet compliance standards.
- Verify backups are functioning.
- Identify suspicious activity or vulnerable systems.
- Assist with MFA rollout and security awareness.
Documentation:
- Update tickets properly.
- Document passwords, configurations, and asset information.
- Create network diagrams and notes.
- Maintain accurate inventory records.