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Posted about 1 month ago
Requirements and responsibilities
What You’ll Do:
Team Leadership & Organization:
- Lead, organize, and scale the sales team to meet growth targets.
- Own hiring, onboarding, and ramp-up of new sales representatives.
- Define clear roles, responsibilities, and expectations across the team.
- Build and maintain sales playbooks, scripts, and documented processes.
Coaching, Training & Quality Assurance:
- Provide ongoing coaching, feedback, and performance improvement plans.
- Run regular call reviews, QA sessions, and one-on-one coaching.
- Ensure high and consistent quality across cold calls, discovery calls, demo confirmations, and demos.
- Identify skill gaps and address them through targeted training and enablement.
Performance Management & Reporting:
- Own team-level performance metrics and reporting (pipeline health, activity, conversion rates, revenue).
- Conduct regular performance reviews for individual reps and the team.
- Document performance trends, risks, and improvement actions.
- Be accountable for team results, with compensation tied to the team meeting defined performance criteria.
Supporting Sales Execution:
- Spend time reviewing and shadowing sales reps, particularly during the first months in the role, to understand workflows, strengths, and gaps.
- Step in selectively to support sales activities when it directly helps team performance (e.g., onboarding periods, coverage gaps, or complex opportunities).
- Reinforce best practices by example, without owning a permanent individual quota or day-to-day rep responsibilities.
- Use hands-on involvement to inform coaching, process improvements, and training—not as the primary focus of the role.
Cross-Functional Collaboration:
- Partner with Marketing to improve lead quality and funnel performance.
- Work closely with Implementation and Customer Success to ensure smooth handoffs and aligned expectations.
- Share customer feedback and market insights to improve messaging and sales strategy.
What You’ll Bring:
- 5+ years of experience in B2B SaaS sales.
- Experience leading, mentoring, or managing sales representatives.
- Strong understanding of the full sales cycle and modern sales processes.
- Proven ability to coach and improve individual and team performance.
- Comfort managing performance, accountability, and difficult conversations.
- Data-driven approach to sales metrics and reporting.
- Excellent communication and organizational skills.
- Hands-on experience with CRM systems (HubSpot, Salesforce, Pipedrive).
Nice to Have:
- Experience in the landscaping, arbor, or field services industries.
- Background in fast-growing or scaling SaaS companies.
- Experience building onboarding or training programs.
What We Offer:
- Competitive base salary + team-performance-based bonus.
- Fully remote role with flexibility across North American time zones.
- Opportunity to lead and shape a growing sales team.
- Direct impact on company growth and sales operations.
- The chance to work in the green industry, helping tree care and landscaping businesses operate more efficiently while supporting healthier urban forests and a more sustainable planet.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)