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Requirements and responsibilities
Who we areWe're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?The TeamWhy would you love this job?The HR Operations Specialist is responsible for ensuring smooth and compliant HR operations within the assigned region. You’ll manage the day-to-day execution of HR processes — from onboarding to offboarding — while partnering with global HR, payroll, finance, and business teams to provide a consistent and high-quality employee experience.This role bridges global HR strategy with regional execution, ensuring that local compliance, culture, and employee needs are reflected in our people operations.This is a temporary maternity replacement for approximately 2 years, starting mid to end of July 2026.The RoleWhat type of work will you be doing:Regional HR Administration & SystemsMaintain accurate employee data in the HRIS for Bulgaria and other assigned countries.Process employee lifecycle transactions (hires, transfers, terminations, promotions, etc.) in compliance with Bulgarian labor regulations.Generate and validate reports for compliance, headcount, and analytics.Support HR system upgrades and integrations in partnership with global HR TechEmployee Lifecycle SupportCoordinate onboarding and offboarding processes in alignment with global standards.Partner with IT, Payroll, and Facilities to deliver a seamless employee experience.Manage local employment documentation, contracts, and letters.Prepare employment contracts and amendments in line with the Bulgarian Labour Code (Кодекс на труда)Compliance & Policy ManagementEnsure compliance with Bulgarian labor law, GDPR, and company HR policies.Maintain local HR documentation and contribute to updates of employee handbooks.Support internal and external audits, ensuring accurate record-keeping and timely responsesPayroll & Benefits CoordinationPartner with the external payroll provider and internal Finance team to verify salary data, statutory deductions, and benefits.Oversee employee time tracking, leave management, and social/health insurance contributions.Support local benefits administration and vendor coordination.Help communicate and administer regional benefits programsEmployee Support & CommunicationServe as a first point of contact for employees and managers on HR operational questions.Provide clear, timely guidance in both English and Bulgarian.Escalate complex or policy-related matters to the Global HR Operations or HRBP team.Support HR communications and regional rollouts of global initiatives (e.g., engagement surveys, policy changes).Process ImprovementIdentify process gaps and propose solutions to streamline HR operations.Contribute to global HR process documentation and playbooks.Participate in cross-regional projects to harmonize HR practices.What You’ll Bring to RedisYour experience and strengths:Required:4-7 years of experience in HR operations or HR administration, ideally in a multinational environment.Knowledge of regional employment legislation and HR compliance requirements.Experience working with HRIS platforms (e.g., Workday, HiBob, BambooHR, or SAP SuccessFactors).Excellent organizational skills and attention to detail.Strong interpersonal and communication skills across cultures and levels.Fluency in Bulgarian and English (both written and spoken).Nice to have:Experience in the tech or SaaS industry.Exposure to multi-country payroll or benefits administration.Experience in process improvement or HR project management.What are the benefits and perks of working at RedisCompetitive compensation package25 days of vacation timeHybrid working options from both home and the officeHome internet & phone monthly allowanceOne-time home-office setup allowanceHealth and dental insurance for youPersonal life insuranceCritical Illness CoverLunch and snacks in the officeMultisport/CoolFit card30-day work from anywhere policyAs a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws.Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.
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