ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ and NEIS, each a powerhouse in its own right, providing specialized expertise in debt management and financial services. Paragon is seeking a Client Services Analyst as we continue to grow our team!Job Description:Liaison between the customer and Paragon Asset RecoveryPoint of contact for customer inquiries and requestsGenerate management reportsAddress requests from internal departmentsPerform work on customer engagements to ensure their successful completion:Deliver on what has been promised to the customerMeet customer needs to ensure customer satisfactionPerform periodic analysis of the customers or engagements to:Identify issues, solve problems, and recommend solutionsIdentify opportunities for efficiencies or enhancementsPerform special projects as assigned by account leaders or others within the organizationMaintain flexibility with job assignment with ability to assist in other departments as neededPerform other duties as assignedQualifications:Professional training or Bachelor’s degree (BA/BS) from four-year college in a business fieldExperience with customer service or project management related experienceSelf-motivated team player who can produce results independentlyExcellent organization, prioritization and time management skillsAbility to meet deadlines and work in a fast-paced environmentAbility to solve problems and think creativelyExcellent written communication skillsAbility to successfully multi-task across many accountsAccuracy, thoroughness, and strong attention to detailAdvanced knowledge of MS Office suite of productsKnowledge/use of SQL, PowerBI, Prezi encouraged, but not requiredCompensation and Benefits:Salary is $60,000 per yearPremium Health Coverage, Minus the Cost: Comprehensive Medical, Dental, Vision, and Supplemental insurance with minimal out-of-pocket employee premiums.Time to Recharge: Enjoy a generous 18 days of PTO from year one, plus 9 paid holidays to ensure you stay refreshed.Invested in Your Future: Secure your tomorrow with our 401(k) plan, featuring a competitive company match to help your savings grow faster.We look forward to you joining the team!

Client Services Analyst

Emma

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About ARMStrong Insurance Services:

armstronginsuranceservices.com/

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