Sr. Manager, Integrations at SmartBug Media | Torre

Sr. Manager, Integrations

You will architect resilient growth, mentor experts, and define the future of CRM integration.
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Full-time

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Posted 6 months ago

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About the CompanySmartBug Media is the full-service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle, with a strong focus on the HubSpot ecosystem. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to help clients set the course for continued success. Recognized globally, we've made the Inc. 5000 list seven times, the Adweek 100 four years running, and won numerous Comparably awards for our culture and leadership. We're not just HubSpot's highest-rated partner worldwide but also a two-time HubSpot North American Partner of the Year and proud Elite Partner. SmartBug is also a proud Google Premier Partner.The Sr. Manager, Integrations will be responsible for overseeing and architecting our most technically demanding CRM integration and migration projects. You will be our foremost expert in moving clients from other CRMs to HubSpot and building robust, scalable custom integrations. Your expertise will directly enable us to win and deliver for upmarket clients, and you will be instrumental in building our delivery methodologies and mentoring the entire CRM team.A typical day for you would be:Act as the senior technical resource for the team, training and mentoring the back end developers, data analysts and native integration specialists on data modeling, integration patterns, and migration best practices. Recruit, mentor, and manage a high-performing team of consultants, architects, and specialists. foster a culture of excellence and continuous learning;Train and coach the team on HubSpot custom integration and advanced migration best practices. Lead cross-functional calls with clients, integration developers and strategists to bridge knowledge gaps;Serve as the lead technical architect for allHubSpot migrations and complex integration projects;Develop the "SmartBug Way" for migration and integration delivery, specifically creating standardized playbooks, checklists, and documentation for data migration and integration within Tettra;Design custom solutions within the HubSpot platform (Sales, Service, and Operations Hubs) to solve complex client business challenges;Own and maintain the practice's HubSpot sandbox environment and other 3rd party tool production environments for testing, training, and demo purposes;Ensure the consistent, high-quality delivery of all projects, managing client escalations as they arise.
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