Customer Messaging Specialist at CartForce | Torre

Customer Messaging Specialist

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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Depends on the location of the candidate

Compensation
USD410 - 800/month
Negotiable
location_on
Remote (for Argentina residents)
Remote (for Mexico residents)
Remote (for Georgia residents)
Posted 7 months ago

Responsibilities


Responsibilities: - Reply to customers via SMS in real time. - Follow scripts, message flows, and objection-handling guidelines. - Ask friendly clarifying questions to understand what customers need. - Send follow-ups when conversations go quiet. - Provide accurate product information (we will train you fully). - Prepare invoices. - Tag and escalate conversations that need a senior customer messaging specialist. - Keep threads clean, organized, and updated.