Oracle CC&B Technical Consultant - Canada at Red Clay Consulting | Torre

Oracle CC&B Technical Consultant - Canada

You'll drive digital transformation for utilities, enhancing operations and customer experiences with Oracle Utilities solutions.
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Full-time

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Remote (for Canada residents)
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Posted 4 months ago

Requirements and responsibilities


Job DescriptionThe key objective of this role is to identify, prioritize, design, and develop enhancements and integrations supporting our client’s Oracle Utilities solutions. The position is based in Toronto, with a virtual work environment. Must be able to travel to Canadian-based client work locations as required.Essential Functions and Responsibilities:Serve as a Technical Consultant for the Client’s Oracle Utilities solution, which consists ofOracle Customer Cloud Service (CCS)Oracle Customer Care and Billing (CC&B)Oracle Meter Data Management (MDM)Oracle Customer to Meter (C2M)Collaborate with the Red Clay Lead and Project Manager to support the client in identifying, quantifying, and prioritizing enhancements for backlog refinement.Adopt the client’s agile SDLC for Oracle utility enhancementsDesign, develop, test, and deliver prioritized enhancementsSupport the client in the definition and execution of test scenarios and test casesLiaise between client IT and business teams to gather and validate requirements and proposed solutionsProvide guidance, direction, and knowledge transfer (KT) to client IT resources to enable internal development of enhancementsAdvise client on technical best practices and product featuresSupport troubleshooting, debugging, and defect resolution for enhancementsSupport the evolution of Red Clay’s delivery methodology and capabilities through feedback from current and previous projectsRequired Skills & Qualifications:5+ years overall relevant experience implementing and supporting Oracle Utilities SolutionsCC&B/CCS, including consulting or services.Completed Industry standard Certifications in MDM, CCS implementations:Oracle Utilities Meter Data Management 2 Certified Implementation SpecialistOracle Utilities Meter Cloud Service 2022 Implementation SpecialistOracle Utilities Customer Cloud Service 2021 Implementation SpecialistOracle Utilities Meter Data Management 2 Solution EngineerUtility industry experience.Strong product knowledge of Oracle Utilities CC&B/CCS, including design, development, configuration, and enhancements.Computer programming experience with Java and JavaScriptDeep understanding of the Meter-to-Cash flow/Billing.Strong knowledge of SQL
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