Customer Service Specialist - Remote at Spade Recruiting | Torre
Customer Service Specialist - Remote
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Spade Recruiting

Customer Service Specialist - Remote

Spade Recruiting
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Emma
Emma
You'll empower union families with trusted benefits, building lasting relationships and financial stability.
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Full-time

Legal agreement: Employment

Compensation USD55k/year
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Remote (anywhere)
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Posted 4 months ago

Requirements and responsibilities

About UsFor more than 60 years, we’ve specialized in providing supplemental and permanent benefits to hardworking families. With partnerships spanning over 40,000 unions and associations worldwide, we are proud to be the only organization of our kind that is 100% union-label. Our mission is simple: deliver trusted protection with integrity, care, and consistency.The RoleWe’re looking for individuals who are passionate about helping others and dedicated to creating positive client experiences. In this role, you’ll be responsible for supporting union members who request information about their benefits, guiding them through options, and ensuring their needs are met with clarity and professionalism. You’ll handle both inbound and outbound communications, schedule and run virtual appointments, deliver engaging presentations, complete necessary paperwork, and ensure accuracy through quality control. This position is ideal for someone with a customer-first mindset who enjoys building strong relationships and takes pride in providing excellent service.What We OfferWeekly Advances & Bonuses – First-year average income of $55KLong-Term Career Growth – Clear path for advancement and leadership developmentFlexible Work Hours – Balance your career with your lifestyleRemote Work – 100% work-from-home opportunityResidual Income – Earn on renewals and build lasting financial stabilityFull Health Benefits – Comprehensive coverage for you and your familyHands-On Training – One-on-one mentorship to set you up for successAll-Inclusive Annual Trips – Past destinations include Puerto Rico, Cancun, Disney, Las Vegas, and the BahamasMinimum QualificationsStrong communication and interpersonal skillsExcellent time management and organizational abilityMust be at least 18 years of ageAbility to pass a background checkHigh school diploma required (post-secondary education is a plus)Previous experience in customer service, retail, or related fields preferred but not requiredAdditional InformationIn response to community wellness, all interviews are currently being conducted through secure video conferencing.
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