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Posted about 2 months ago
Requirements and responsibilities
Manage institutional client relationships: Own day-to-day client needs, collaborate cross-functionally, and support high-value institutional accounts.Resolve issues & improve experience: Handle client escalations, prioritize requests, and ensure smooth execution across teams for a best-in-class client experience.Build product insight & feedback loops: Develop deep product/workflow knowledge, support demos, and act as the client voice by structuring feedback for internal teams.
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