Client Director / Head of Client Intake at Purple Bite | Torre

Client Director / Head of Client Intake

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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Base compensation
COP7M - 10M/month
~USD2.19k - 3.14k/month

+ Commissions (~ COP7M /month)

Non-negotiable
location_on
Remote (for Colombia residents)
Remote (for Argentina residents)
Remote (for Mexico residents)
flightsmode
Visa sponsorship: No
Posted 9 months ago

Responsibilities


We are looking for a Client Director / Head of Client Intake based in Colombia to manage client relationships and act as the gatekeeper between new clients and our internal team. This is not a high-pressure sales role, but you will be responsible for confidently closing standard client engagements and owning revenue outcomes for qualified inbound leads. You will be expected to handle pricing conversations, address objections, and ask for the close in a calm, professional manner. You will work closely with the founder and have real autonomy and responsibility in client-facing and revenue-related decisions. What You’ll Be Doing - Managing inbound inquiries and discovery calls (US & international clients). - Qualifying leads for fit, scope, and risk. - Presenting and closing pre-defined service packages. - Owning the close for qualified inbound leads and being accountable for revenue generated from standard packages. - Discussing pricing clearly and handling objections professionally. - Setting expectations and holding boundaries with clients. - Managing ongoing communication with partner agencies. - Escalating edge cases and high-risk situations when necessary. - Acting as the main client-facing contact after a deal closes. You will not be pitching media or executing PR campaigns. What We’re Looking For This role is a good fit if you have: - 4–7 years of experience in client services, account management, or agency environments. - Demonstrated comfort closing deals and owning revenue responsibility. - Experience working with US or international clients. - Near-native English (spoken and written). - Confidence discussing pricing and asking for the close. - Strong judgment and decision-making skills. - Comfort holding boundaries and saying “no” when needed. - A calm, professional communication style. This role is not suitable for: - Entry-level candidates. - Commission-only sales profiles. - Candidates uncomfortable with revenue responsibility.