For companies:
For professionals:
For everyone:
For developers:
Responsibilities
Bilingual Administrative Executive Assistant
Position Overview:
The client is seeking a Bilingual Administrative Executive Assistant to support the day-to-day operations of a growing painting and home-services company. The ideal candidate is highly organized, proactive, professional, and confident communicating with customers, employees, vendors, and potential business partners.
This is a hands-on administrative and customer-service role that also includes scheduling, lead follow-up, business development, CRM management, and social media support.
CRM & Technology
CRM: DripJobs — a CRM platform specifically designed for painting and home-service contractors.
Experience with DripJobs, RingCentral, or similar CRM and communication platforms is highly preferred.
Key Responsibilities:
Customer Service & Communications
Answer and manage incoming calls through RingCentral, including CRM integration and call tracking.
Communicate professionally with customers regarding appointments, estimates, inspections, project updates, and scheduling.
Follow up with customers to confirm appointments and ensure a smooth customer experience.
Respond promptly to inquiries received through social media and other communication channels.
Scheduling & Operations
Coordinate and maintain painting crew schedules.
Schedule estimates, inspections, and project-related appointments for new and existing customers.
Help ensure crews are properly scheduled and projects remain organized and on track.
Communicate schedule changes and updates to customers and team members.
CRM & Administrative Support
Maintain accurate customer, prospect, and project information in DripJobs.
Send and manage customer invoices through the CRM.
Track leads, follow-ups, appointments, estimates, and customer communications.
Provide general administrative and operational support to management.
Lead Follow-Up & Business Development
Conduct outbound calls to follow up with new leads, prospects, estimates, and previous customers.
Identify and develop new business opportunities through outbound prospecting.
Contact apartment complexes, property management companies, commercial businesses, real estate professionals, and other potential referral partners.
Build and maintain professional relationships that can generate recurring painting and maintenance opportunities.
Help convert prospects into qualified leads and scheduled appointments.
Social Media Support
Assist with creating, managing, and posting content across:
Facebook
Instagram
TikTok
LinkedIn
Responsibilities may include creating basic content, scheduling posts, responding to messages and comments, and helping turn social media inquiries into qualified leads and appointments.
Ideal Candidate:
Bilingual in English and Spanish strongly preferred.
Professional, confident, and personable communication style.
Excellent verbal and written communication skills.
Highly organized with strong attention to detail.
Strong time-management and follow-through skills.
Comfortable making outbound sales and business-development calls.
Confident communicating with homeowners, business owners, property managers, and other professionals.
Experience with CRM systems, RingCentral, DripJobs, scheduling, customer service, or lead generation is a strong plus.
Comfortable using social media platforms and creating basic business content.
Self-motivated, dependable, resourceful, and able to work independently.
Previous experience in painting, construction, home services, property management, real estate, or a related industry is preferred.
Preferred Candidate Profile
The ideal candidate is someone who can take ownership, stay organized, communicate effectively, follow up consistently, and help generate new business, not simply perform administrative tasks. A strong candidate should be comfortable balancing office administration, customer service, scheduling, sales follow-up, and business development.
This job post is closed.