Remote Customer Service Clerk (Phone Support) for IntuiSource at IntuiSource | Torre
Remote Customer Service Clerk (Phone Support) for IntuiSource
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IntuiSource

Remote Customer Service Clerk (Phone Support) for IntuiSource

IntuiSource
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Full-time

Legal agreement: To be defined

Provide your expected compensation while applying
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Remote (for Colombia residents)
Shared by
Geraldine Tovitto
 7 days ago

Responsibilities

What you’ll be doing:Answering incoming calls professionally and assisting clients with payments, scheduling, and portal support.Responding to client support tickets and text messages.Making Welcome Calls and helping clients schedule their appointments.Processing and organizing client documents and uploads.Following up with clients as part of our case monitoring and audit processes.Escalating issues when additional support is required.We’re looking for someone who is:Personable and customer-focusedAn excellent communicatorHighly organized and detail-orientedComfortable handling multiple tasks at onceProactive and able to work independentlyComfortable working with clients over the phoneImportant: We are currently looking for candidates located outside Colombia who are interested in a 100% remote opportunity.
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