At Forbes Travel Guide, we are dedicated to celebrating and elevating excellence in hospitality. As the trusted global authority on luxury service, we empower professionals and organizations to deliver unforgettable guest experiences.The Executive Trainer (US) is a dynamic individual who combines a successful and in depth training background with demonstrated strengths in hospitality, public speaking, relationship building and delivery of an exceptional learning and development product for Forbes Travel Guide. This role requires executing contracted hotel, restaurant, spa, and ocean cruise training to properties around the globe; a considerable working knowledge of Forbes Travel Guide standards and Star Rated properties; acting as a representative and ambassador of Forbes Travel Guide at all times; and enhancing and creating additional resources for the Learning and Development training library. The Executive Trainer will also assist with creating programs for clients, as well as continued enhancement of Learning and Development offerings.ResponsibilitiesPerform a defined number of training sessions to hospitality and service industry clients around the globeConduct training to departmental groups within each client property to represent and interpret the Forbes Travel Guide standards for hotel, restaurant, spa and ocean cruise ratingsCommunicate both internally and externally as necessary for training preparations; work with the client to determine agenda, recommended attendance and overall logistical planningFacilitate training with sensitivity to group dynamics and current star rating level to create a positive and motivating learning environmentDo follow up consultation with the client to determine future needs regarding training; provide integral support in retaining and obtaining future businessPerform various administrative tasksSkills RequiredCurrently residing in the contiguous United States (excluding Alaska, Hawaii, and U.S. territories) near a major international airportFluent in English additional language desiredOutstanding written and verbal communication skillsHas extensive background and knowledge of operations within the hospitality industry, specifically in the luxury hotel, restaurant, and spa marketsPrevious experience in a Four-Star hotel or Five-Star hotel in a leadership position, Director level or above preferredSubstantial travel experience at the luxury levelProven success in driving results through trainingA unique blend of business acumen, technical aptitude and strong organizational skills; effective at multi-tasking and working as both an individual and as a teamProactive, insightful, independent thinker, highly efficient and possesses a refined attention to detailDependable, follows through on commitments, flexible and can easily adapt to changing priorities on noticeExcellent managerial skills and proven record of strong client relationship buildingStrong and confident presentation style, reacts well under pressureExtremely organized, uses time efficiently, is mature, self-motivated, and manages competing demandsProficient in Microsoft Office (Word, Excel and PowerPoint)Domestic and international travel weekly, 15 to 20 days per month (non-negotiable)Holder of a valid U.S. passport, or a U.S. permanent resident (Green Card holder) and holding a passport permitting entry to countries in North America, Europe, and Middle EastDEPARTMENT Learning and DevelopmentTYPE Full Time minimum 50 hours per weekEXPERIENCE LEVEL 7 years or moreBENEFITS 401K, Dental, Health
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