Client Support Specialist at SMA Support Services | Torre

Client Support Specialist

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Full-time

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Remote (anywhere)
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Emma of Torre.ai
18 days ago

Responsibilities


Build your career with SMA Support Services! We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.Ready to grow your career in a supportive, international environment? Join us—apply today!QualificationsAt least 3 years in the BPO industryExcellent English communication and multitasking skillsAppointment setting background and other similar roles is a PLUSPreferably with a background in Customer ServiceWilling to work graveyard and can start training immediatelyHas an existing home office setup with a conducive work environmentComputer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, industryExcellent noise-canceling headset, and dual monitorA stable internet connection with at least 25 Mbps upload and downloadBack-up power/internet is a plusOfferLong-term/full-time positionSalary offer is at 31,391.08 gross5,000 Client Deployment AllowancePay begins on day 1 of trainingHMO, Loyalty Investment Fund, Memorial Plan, and other benefitsPaid LeavesAttendance and performance-based incentivesQuarterly In-person Team-BuildingsAnnual Company OutingAnnual Year-End PartyAnnual Performance Review13th-month pay, Government-mandated benefitsMP2 ContributionsCareer Advancement Opportunities