Administrative Assistant (Entry Level) - Remote at Jobsultant Solutions

Optimere is looking for an Administrative Assistant to support our Contracting Lead. The ideal candidate is someone who enjoys speaking with clients, creative problem solving and learning new skill sets, and genuinely loves helping people. You will report directly to the Contracting Lead.[This job can be done anywhere in the U.S. on CST/PST as long as you don't need sponsorship.]Key ResponsibilitiesHandle inbound and outbound phone calls from Agents with a focus on providing an exceptional customer experience utilizing active listening and communication skills throughout the contracting processPlace outbound calls to Agents to offer a smooth onboardingLeverage customer service techniques to troubleshoot any customer inquiries and ensure Agent's issues are resolvedAbility to utilize a customer relationship management system and other software to effectively triage support requests from agentsProvide a pleasant onboarding experience for agentsMaintain a high level of punctuality by adhering to the company's attendance policy and demonstrate the ability to be flexible with schedulingAdheres to the core values and mission of Optimere and incorporate into daily decision making and initiativesQualifications & SkillsAbility to work 40 hours from 9am-5pm CST/PST (required)1-3 years of experience working in customer service operations1-3 years of experience working with Medicare (optional)Excellent verbal and written communication skillsQuickly adapts to new technologies, workflows, and troubleshooting technical issuesSelf-starter able to work independently without much supervisionExtremely detail-orientedBenefitsEquity compensationHealth care, including dental and vision through our PEO SequoiaFlexible work location; co-working availableWorkspace budget

Administrative Assistant (Entry Level) - Remote

Emma

Responsibilities

Skills wanted:

Language(s) required:

About Jobsultant Solutions:

mission:

careers-page.com/jobsultant-solutions

Admin access needed