About UsCracken is an applied AI lab building the world’s first full kill chain proactive cyber platform. Built by cyber warfare-experienced operators and AI researchers, Cracken keeps digital infrastructure resilient so businesses and societies can operate.What We’re Looking ForWe’re looking for a highly technical, customer-facing Sales Engineer to become a critical bridge between our customers, Sales, and Engineering teams.You will be responsible for delivering exceptional first technical experiences with Cracken - from highly technical demos and customer workshops to full ownership of Proof of Concepts (PoCs). This role sits at the intersection of cybersecurity, AI Agents, offensive security, and customer enablement, helping enterprise clients understand how our platform solves real-world security challenges.As one of the first technical touchpoints for customers, you will play a critical role in supporting enterprise sales, translating customer requirements into engineering actions, and influencing product direction through direct market feedback.What You’ll DoDeliver compelling technical product demos and lead customer-facing engagements, including technical deep dives, workshops, and product evaluationsTake full ownership of assigned Proof of Concepts (PoCs) from technical qualification and kick-off through reviews, implementation support, and successful conclusionAnalyze, qualify, and translate customer requirements and expectations into actionable feedback and priorities for EngineeringServe as a key bridge between Sales and Engineering, consulting on technical and cybersecurity topics and helping align business needs with technical executionSupport low-level technical implementation and troubleshooting tasks when requiredProvide market and customer insights to Engineering and Product teams to help shape platform directionAct as a trusted technical advisor throughout the customer journey, supporting onboarding, deployments, and technical successQualificationsVibe-coding experience is mandatory. Must have hands-on experience with AI-assisted coding tools, including but not limited to Claude Code, Codex, Cursor, and similar vibe-coding solutions.2+ years of experience in Solutions Engineering, Sales Engineering, Pre-Sales, Technical Account Management, Professional Services, or a similar customer-facing technical roleStrong understanding of cybersecurity concepts, offensive security methodologies, and AI AgentsFamiliarity with penetration testing workflows and attacker mindset; hands-on experience is a strong advantageAbility to explain complex technical concepts to both technical and non-technical stakeholdersExperience supporting enterprise customers throughout the sales cycleStrong client-facing communication and stakeholder management skillsTechnical background with hands-on experience in software development or engineering (preferred stack: Python, JavaScript/React, GitHub/GitLab, PostgreSQL)Ability to translate business needs into technical solutions and vice versaComfortable working in a fast-moving, high-ownership startup environmentAvailability to work hours aligned with the US market (primarily West Coast / Americas time zones) as part of a customer-facing roleFlexibility and willingness to go beyond a narrow job scope when neededAvailability for occasional travelFluent English is mandatory, with the ability to confidently communicate complex technical concepts to enterprise customers and stakeholdersNice to HaveCertifications such as CEH, CISSP, OSCP, or similarBackground in Cybersecurity, Military/Defense, or broader IT environmentsExperience with Government SalesProduct Management exposurePipeline management experienceCustomer Success or Support experienceSpanish is a strong plusWhy Cracken?Real-world impact: our technology is shaped by offensive security expertise, real operational experience, and deep internal researchMission-driven team: international team with strong Ukrainian roots, bringing together researchers, engineers, professors, and elite cyber operatorsHigh ownership culture: exceptional people shape their own scope and trajectory inside the companyFrontier technology: operating at the intersection of AI, autonomous systems, and cybersecurityFast execution: small elite team, minimal bureaucracy, direct collaboration with foundersWhat We OfferOwnership over a cutting-edge cybersecurity platformDirect access to founders, researchers, and experienced offensive security professionalsHigh autonomy and real influence on product and go-to-market directionFully remote and flexible work environmentCompetitive compensation package
7 days ago