Travel Customer Support Representative (Remote) at VAME Ltd | Torre
Travel Customer Support Representative (Remote)
Report
VAME Ltd

Travel Customer Support Representative (Remote)

VAME Ltd
Posted by
V
Emma
Emma
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Hidden
(SIGN IN to learn if it’s a match)
The job admin(s) requested that this be hidden from the public.
location_on
Remote (for Japan residents)
flightsmode
Visa sponsorship: To be discussed/negotiated
Match
skeleton-gauges
You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Review preferences
Posted about 4 hours ago

Requirements and responsibilities

We are looking for a customer-focused Travel Customer Support Representative to join our growing team. If you have experience supporting customers in the travel industry and enjoy solving problems while providing exceptional service, we would love to hear from you. Responsibilities: - Assist customers via phone, email, and chat. - Handle travel bookings. - Handle itinerary changes. - Handle cancellations. - Handle refunds. - Resolve customer concerns professionally and efficiently. - Coordinate with travel partners and internal teams. - Maintain accurate customer records and documentation. - Deliver an excellent customer experience while meeting performance goals. Requirements: - Proven experience in Customer Service, Travel Support, Reservations, or a related role. - Experience with airlines, travel agencies, OTAs, or hospitality is a strong advantage. - Excellent English communication skills. - Japanese language skills are a plus but not required. - Strong problem-solving and multitasking skills. - Comfortable working remotely with a reliable computer and stable internet connection. Location: - Preferred location is Japan (Remote).
Closes in:
0
days
0
hours
0
min
0
sec
tune NOT FOR YOU? IMPROVE YOUR RESULTS