About Trevor:The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We’ve been saving lives every day for over 25 years.Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:Heart–We care deeply and commit to do what mattersIntegrity–We build trust through our words and actionsCommunity-Together, we are an unstoppable force for goodBelonging-We serve as allies to the mission, and to each otherProgress-We continually move onward and upwardTitle: Culture & Engagement ManagerReports to: Director, Talent & InclusionLocation: This role will be remote in the continental US, Alaska, or Hawaii but must be able to operate within continental US time zonesFLSA Status: ExemptHours: Full-timeUnion Status: Non-UnionSalary Range: $85,000 - $100,000Summary:The Culture & Engagement Manager plays a key role in strengthening employee engagement, belonging, and organizational culture across The Trevor Project. Reporting to the Director, Talent & Inclusion, this individual will lead and execute initiatives that foster connection, collaboration, trust, and inclusive employee experiences across a fully remote mission-driven workforce that includes union represented and non-union employees working across varying schedules and within a 24/7 crisis services environment.This role is highly collaborative and execution oriented, requiring a thoughtful relationship builder who can manage programs, facilitate employee engagement initiatives, coordinate culture-building experiences, and help create meaningful opportunities for employees to connect across teams, functions, schedules, and locations.The Culture & Engagement Manager will partner closely with the broader People team, organizational leaders, affinity groups, and cross-functional stakeholders to help strengthen Trevor’s employee experience and support a culture grounded in belonging, trust, inclusion, and community.The ideal candidate brings experience supporting remote employee engagement initiatives, affinity groups or ERGs, culture programming, employee listening strategies, and inclusive workplace initiatives within complex or mission-driven organizations.Roles and Responsibilities:Culture & Employee EngagementLead and execute employee engagement and culture-building initiatives that strengthen connection, belonging, trust, and collaboration across a fully remote workforce distributed across the U.S., including employees working within The Trevor Project’s 24/7 crisis services operation,Support the development and implementation of culture initiatives aligned with Trevor’s mission, values, and employee experience goalsDesign and coordinate inclusive employee programming, engagement opportunities, and community-building experiences across varying schedules, time zones, operational environments, and employee populations, including union-represented employees, and employees working evenings, weekends, overnight shifts, and other non-traditional schedules.Help foster a culture of trust through thoughtful communication, responsiveness, relationship-building, and employee engagement practicesCoordinate employee recognition initiatives, celebrations, culture moments, and organizational engagement activities throughout the employee lifecycleSupport the development of scalable employee experience practices that strengthen retention, connection, and organizational cultureAffinity Groups, Inclusion & BelongingPartner closely with affinity groups and employee communities to strengthen engagement, participation, sustainability, and organizational supportHelp facilitate opportunities for employees to build meaningful connection and community across identities, lived experiences, and organizational teamsSupport initiatives that strengthen belonging, inclusive leadership practices, and equitable employee experiences across the organizationAssist in coordinating culture and inclusion initiatives across Trevor’s U.S. and Mexico teams where appropriate, while remaining mindful of varying cultural contexts and employee experiencesPartner with leaders and cross-functional stakeholders to ensure engagement initiatives are inclusive and accessible across a remote and operationally diverse workforce that includes both union and non-union employees within an 24/7 crisis services environmentEmployee Listening & Organizational FeedbackSupport the administration, coordination, and analysis of employee engagement surveys and other employee listening initiativesAnalyze engagement data, employee feedback, participation trends, and organizational insights to identify opportunities for improvement, including trends related to employee wellbeing, burnout risk, workforce connection, and engagement across union and non-union employee populations.Translate employee feedback into actionable recommendations, engagement opportunities, and culture-building initiatives in partnership with People team leadershipHelp strengthen feedback loops and employee communication practices that reinforce transparency, responsiveness, and employee trustCross-Functional Partnership & Program CoordinationPartner closely with Learning & Development, Talent Acquisition, People Operations, Internal Communications, and organizational leaders to support a connected employee experienceSupport onboarding culture experiences and employee engagement touchpoints for new hiresCoordinate logistics, communications, scheduling, vendor relationships, and operational support for culture and engagement initiatives as neededManage multiple projects and priorities simultaneously while maintaining strong attention to detail, organization, and follow-throughContribute ideas, recommendations, and creative approaches that strengthen employee engagement, remote culture-building, and organizational connectionEffectively communicate and work collaboratively with other People team members, staff in other verticals, and external partners as neededDemonstrate a commitment to fostering and maintaining an environment of inclusion and belonging, modeling Trevor’s values and enhancing culture in everyday interactions as well as operational initiativesMaintaining knowledge competency relating to The Trevor Project’s programs, services, and strategic goals, as well as the LGBTQ+ community we serveDemonstrate fair, ethical, and equitable business practicesHandle sensitive and confidential matters with the utmost discretion and integrity, with regard for cultural, operational, and legal considerationsLearn eagerly, share knowledge appropriately, and improve continuouslyDemonstrate successful planning and problem-solving skills, including multitasking and working within established timelinesDemonstrate attention to detail and accuracy in all workHandle other relevant duties and responsibilities as assignedMinimum Qualifications:5+ years of experience supporting employee engagement, organizational culture, employee experience, inclusion initiatives, ERGs/affinity groups, learning & development, or related People functionsDemonstrated experience leading or coordinating employee engagement initiatives within remote or geographically distributed organizationsExperience supporting affinity groups, employee communities, ERGs, or inclusion-focused employee programmingStrong project management, event coordination, and operational execution skills with the ability to independently manage multiple priorities and initiativesExperience administering or supporting employee engagement surveys and translating findings into actionable recommendationsStrong communication, facilitation, and relationship-building skills across diverse employee populations and organizational levelsDemonstrated ability to foster inclusive, welcoming, and community-centered employee experiencesStrong emotional intelligence, discretion, and sound judgmentAbility to thrive in collaborative, evolving, and mission-driven environmentsProfessional proficiency in spoken and written EnglishExperience supporting employees across varying schedules, crisis support services, operational environments, union or partially unionized workforces, or 24/7 organizations preferredCross-cultural or global organizational experience is a plus, particularly within organizations operating across multiple countries or regionsSpanish language proficiency is a plusThe Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment.Our Commitment to Diversity, Equity, Inclusion & BelongingNonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI and position our content and educational opportunities help strengthen the talent management capacity of the social impact sector.Continue reading our about our commitment at nonprofithr.com/deinow.
12 days ago