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Requirements and responsibilities
About the RoleLumivero is looking for an organized, people-centered HR Coordinator with strong English proficiency to join our team as a key operational partner within People Operations. You’ll own critical systems and processes that shape the employee experience from the moment someone signs their offer letter through their entire journey with us.This role combines HRIS administration, employee lifecycle coordination, and process improvement. If you love clean data, seamless workflows, and finding smarter ways to do things, you’ll thrive with our team.About the CompanyAt Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. Our trusted research, decision-making, and organizational tools help academic and corporate professionals create impactful insights from their most complex data – enabling them to work more efficiently and make informed, confident decisions. A Culture of Curiosity & AI InnovationWe’re rapidly advancing our use of AI across the organization, and we’re serious about making sure every team member has the tools and training to benefit from it. In this role, we’re looking for someone with a genuine curiosity for AI learning and experimentation, someone who’s excited to explore how emerging technology can make HR work smarter, faster, and be more impactful.What You’ll DoHRIS AdministrationServe as system administrator for our HRIS — maintaining data accuracy, integrity, and complianceConduct regular audits and generate recurring and ad hoc reports (headcount, turnover, onboarding timelines, etc.)Partner with IT and vendors to troubleshoot issues and support system enhancementsMaintain workflows, security roles, and system configurationsOnboarding & OffboardingOwn the end-to-end onboarding experience: offer documentation, preboarding communication, and Day 1 readinessCollaborate cross-functionally with IT, hiring managers, and payroll for a seamless new hire experienceManage offboarding workflows, exit interviews, and final documentationTrack metrics to continuously identify improvement opportunitiesHR OperationsProcess recruiting approvals and offer workflows with HR Business PartnersMaintain employee files in compliance with policy and legal requirementsSupport benefits administration, employee relations, and performance processesServe as a first point of contact for employee HR inquiries — responsive, accurate, and helpfulProcess ImprovementIdentify and drive improvements to HR processes, systems, and workflowsChampion automation initiatives within HRIS and ATS platformsCreate and maintain SOPs and documentation to keep the team running smoothlyWhat Success Looks LikeHRIS data that’s accurate, current, and audit-readyOnboarding and offboarding experiences that consistently earn high satisfaction scoresEmployee inquiries resolved quickly and thoroughlyMeasurable efficiency gains through automation and process improvementsStrong, trusted partnerships across HR, payroll, IT, and business leadershipQualifications1-3 years of HR or HR operations experienceHands-on experience with HRIS, ATS, and performance platforms (prior experience with HiBob, JazzHR, 15Five, Paylocity earns extra points) or the demonstrated ability to learn them quicklyStrong English proficiencySharp attention to detail with the ability to juggle multiple priorities in a fast-moving environmentExcellent communication skills and a genuine service orientationComfort handling confidential information with care and discretionProficiency in Microsoft Office including ExcelBachelors degree in HR, Business, or a related field preferred — equivalent experience welcomeBonus PointsExperience supporting multi-state or complex employee populationsExposure to HR analytics or reporting toolsFamiliarity with labor law and compliance practicesExperience with process documentation or continuous improvement methodologiesBackground in high-growth or fast-paced environmentsWork SetupWe’re a global, remote-first company. We are hiring this role in Mexico. This is a full-time role requiring availability between 8AM and 5PM CT. The position will be employed through our designated Employer of Record partner.Please note that this employer uses an automated AI resume screening tool as part of the application review process. This tool analyzes resumes against job requirements to help identify well-suited candidates based on skills, education, and relevant experience. However, human recruiters and hiring managers remain actively involved throughout the process — they review applications, exercise independent judgment, and make all final shortlisting and hiring decisions.
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