NOC Analyst
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Full-time
Legal agreement: To be defined
Compensation INR20/year
Unpaid
Shared by 
3 days ago
Responsibilities
We are looking for an operations-minded NOC Analyst who can go beyond basic monitoring and take ownership of production incidents from detection through escalation and handoff.Key Responsibilities:Monitor and investigate production alertsIdentify potential business impact and prioritize incidentsPerform incident triage and escalationInitiate and coordinate major incident bridgesCommunicate with technical teams and leadershipMaintain accurate incident timelinesFollow up on unacknowledged escalationsMonitor incidents after escalationEnsure effective shift handoversMaintain and improve incident documentation and playbooksRequired / Preferred Experience:24x7 NOC / Operations / Production Support experienceCritical production systems monitoringIncident triage and escalationMajor incident bridge coordinationCloud technology experience – GCP/ GKE preferredApplication & infrastructure monitoringLogs and monitoring data analysisBasic application, infrastructure & network conceptsEnterprise alerting and monitoring platformsHighly Valuable Skills:GCP / GKEAppDynamics / APMSplunkSolarWindsJira / JiraServiceManagementOpsGenieKubernetesAPI / Service MonitoringProduction Application SupportIdeal Candidate: We are looking for someone who does more than monitor alerts — someone who investigates the root cause, understands business impact, takes ownership of incidents, coordinates with technical teams, and continuously improves operational processes.📌 Share your updated CV with relevant NOC / Production Support experience.