About UsAbacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way.Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision.Ready to make an impact? Join us and let’s build the future together.About the RoleAs a Senior Manager, Engineering for DevOps, Infrastructure, and Release Engineering, you will lead teams responsible for the reliability, scalability, and safe delivery of our SaaS platforms. This role owns the end‑to‑end release lifecycle— through CI/CD, environment promotion, and production deployment—ensuring releases are repeatable, observable, auditable, and low‑risk.You will balance senior‑level people leadership with deep technical oversight of release engineering systems, cloud infrastructure, and operational excellence. You will partner closely with Product Engineering, Quality Engineering, Security, and Operations to eliminate release friction, reduce deployment risk, and improve time‑to‑value without compromising stability or compliance.This role is ideal for an experienced leader who has lived through failed releases, scale pain, and operational incidents—and knows how to design systems and teams that prevent them from recurring.Your day to dayPeople & Organizational Leadership Lead, coach, and grow DevOps, Infrastructure, and Release Engineering teams across geographiesEstablish clear ownership and accountability across CI/CD, environments, and production readinessConduct regular 1:1s, performance reviews, goal setting, and career development planningHire, onboard, and retain senior DevOps and release engineering talentFoster a culture of operational ownership, blameless postmortems, and high availabilityRemove systemic blockers so teams can focus on building resilient delivery pipelines—not firefightingRelease Engineering & Delivery ExcellenceOwn the release engineering strategy for a SaaS platform supporting frequent, reliable deploymentsDesign and continuously improve CI/CD pipelines that support: Trunk‑based or hybrid branching strategiesAutomated testing gates (unit, integration, security, performance)Progressive delivery (feature flags, canaries, blue‑green deployments)Establish deployment standards, change classification, and risk levels across teamsReduce release toil, manual steps, and human error through automationDrive improvements in deployment frequency, change failure rate, and mean time to recovery (DORA metrics)Ensure consistent release processes across services, platforms, and cloud environmentProven experience implementing and operating observability for cloud‑based SaaS platforms, including metrics, logs, traces, and alertingAbility to integrate observability into CI/CD and release workflows to enable release confidence, faster incident detection, and reduced MTTR Technical & Platform LeadershipProvide technical leadership across AWS, Azure, and GCP environmentsEnsure infrastructure and delivery pipelines follow security, compliance, and cloud best practicesPartner with Architecture and Security to enforce: Infrastructure as Code (Terraform, CloudFormation, ARM/Bicep)Secure-by-default deploymentsPolicy-as-code and guardrailsInfluence architecture decisions to improve operability, scalability, and release safetyGuide teams in designing systems that are observable, debuggable, and resilientNeeds a leader who treats releases as a product, not a task queue Operational Excellence & Incident ReadinessOwn production readiness standards and release go/no‑go criteriaEnsure clear incident response processes, escalation paths, and on‑call readinessLead post‑incident reviews with a focus on systemic fixes, not individual mistakesPartner with engineering teams to reduce operational load and deployment risk over time Cross-Functional & Executive CollaborationPartner deeply with Product, QE, Security, and Engineering leaders to align on release expectationsCommunicate risks, dependencies, and tradeoffs clearly to senior and executive stakeholdersRepresent DevOps and Release Engineering in customer, partner, and audit conversations as neededWhat you bring to the teamAt least 8 years of experience in software engineering, DevOps, or infrastructure rolesAt least 5 years managing engineering managers and/or senior technical teamsPrior hands‑on experience building and operating CI/CD pipelines for SaaS platformsStrong experience with AWS (primary), Azure, GCP.Deep understanding of: Release engineering principlesCI/CD automationInfrastructure as CodeDevOps and SRE best practicesExperience supporting high‑availability, distributed systems in productionStrong track record improving reliability, deployment safety, and operational maturityExcellent communication, decision‑making, and stakeholder management skills Must have hands on experience in these key tools and technologies (representative, not exhaustive list): CI/CD: GitHub Actions, GitLab CI, Jenkins, Azure DevOpsInfrastructure: Terraform, CloudFormation, ARM/BicepContainers & Orchestration: Docker, Kubernetes, HelmRelease & Governance: Feature flags (LaunchDarkly), change management automationObservability: CloudWatch, Datadog, Prometheus, Grafana, OpenTelemetrySecurity & Compliance: SAST/DAST tools, policy-as-code, secrets managementYou hold relentlessly high bar for release quality and operational safetyYou know when to slow down to move faster laterYou can say “no” to unsafe releases—and explain why with credibilityYou lead calmly during incidents and decisively after themYou model accountability, empathy, and engineering excellence in equal measureWhat we would like to see, but not requiredDemonstrable hands-on experience adapting to industry trends in automation and efficiency of code generation to modernize DevOps, CloudOps Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants.What you’ll get in returnUnlimited paid time off – recharge when you need itWork from anywhere – flexibility to fit your lifeComprehensive health coverage – multiple plan options to choose fromEquity for every employee – share in our successGrowth-focused environment – your development matters hereHome office setup allowance – one-time support to get you startedMonthly cell phone allowance – stay connected with easeOur Commitment as an Equal Opportunity EmployerAs a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state,
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