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14 days ago
Requirements and responsibilities
Client Support & Customer Success RepresentativeGrow Your Career With a Team That Values Great ServiceWe're looking for a Client Support & Customer Success Representative to join our growing team. If you enjoy helping people, communicating with customers, and building positive relationships, this could be the opportunity for you.Whether you're starting a new career or bringing experience from customer service, retail, hospitality, administration, or another client-focused role, we provide the training and support to help you succeed.What You'll DoRespond to customer inquiries by phone, email, and text.Provide information about products, services, and company policies.Resolve customer concerns with professionalism and care.Recommend products or services that best meet customer needs.Maintain accurate customer records using our CRM system.Work collaboratively to achieve customer service and performance goals.What You'll BringStrong communication and interpersonal skills.A positive, customer-focused attitude.Good organizational and problem-solving abilities.Comfortable using computers and business software.Previous customer service or sales experience is an asset but not required.What We OfferComprehensive training and ongoing support.Flexible scheduling.Performance-based incentives.Career growth and development opportunities.A supportive and collaborative team environment.EligibilityApplicants must be legally authorized to work in Canada and currently reside in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, or Newfoundland and Labrador.If you're looking for a rewarding opportunity where you can develop your skills while making a positive impact on the customer experience, we'd love to hear from you. Apply today!