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Responsibilities
We’re looking for a reliable, organized, and tech-savvy individual to join our team as a Part-Time Tech Support Assistant.In this role, you’ll work closely with our Tech Support Lead to help manage day-to-day technical support, track issues, maintain accurate records, and keep our support operations running smoothly.What You’ll DoAssist the Tech Support Lead with managing support tickets and task prioritiesMonitor and organize support requests to ensure issues are followed up onDocument technical issues, troubleshooting steps, and resolutions accuratelyAssist with basic troubleshooting and technical support tasksMaintain organized records using Excel and Google SheetsHelp identify recurring issues and suggest ways to improve support processesCoordinate with other team members when technical issues require further assistanceSupport other technology-related administrative tasks as neededWhat We’re Looking For18 years old or olderStrong work ethic and willingness to learnOrganized, detail-oriented, and able to manage multiple tasksComfortable working independently in a remote environmentProficient in Microsoft Excel and Google SheetsBasic understanding of computers, software, and troubleshootingExperience with CRM, help desk, ticketing, or support systems is an assetGood written and verbal communication skillsPrevious tech support or administrative experience is an advantageWhy Join Us? This is a great opportunity for someone who wants to build hands-on experience in technical support, systems administration, and remote operations while working with a growing team.📩 Interested? Apply now! Send your resume to jobs@sarpinos.ca
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