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Responsibilities
In the SRE, Tech Lead role you will build and maintain the company's internal platform, driving operational excellence and empowering the entire engineering team. You should have experience in analyzing, proposing, and implementing safer systems and processes. Collaborating closely with engineering squads across platform engineering, you will ensure our applications are both safe and reliable. As a hands-on leader, you will stay actively involved in technical work while collaborating closely with internal stakeholders and engineering squads across the organization to ensure our applications are both safe and reliable.DEPARTMENT: EngineeringLOCATION: Anywhere in Brazil - RemoteWHAT YOU GET TO DOCollaborate with and support our creative, tight-knit development team.Design, deploy, and operate Loadsmart's critical systems while balancing reliability, cost, and agility.Play a key role in driving reliability projects with engineering teams.Utilize your intuitive problem-solving skills and contagious positive attitude to tackle challenging and exciting issues, inspiring those around you.Collect metrics and understand their business impact, encouraging the team to do the same.Perform troubleshooting and root-cause analysis of system operation issues.Be accountable for the platform's Service Level Agreements and Objectives.Provide infrastructure support during off-hours as neededTake ownership of software infrastructure projectsSeek, give, and receive constructive feedback through code and specification reviews.Familiarity with AI agents and agentic workflows, applying AI across the SDLC (AI-assisted coding), LLMs, MCP servers/gateways, and how emerging AI tooling can improve reliability and operations is a plus.REQUIRED QUALIFICATIONS:1-3 years leading Reliability Work across multiple engineering squadsOver 5 years of experience in Cloud Computing, SRE/DevOpsProven experience collaborating with internal stakeholders across multiple engineering squadsStrong project management skills with a demonstrated ability to delegate and mentor team membersProficient in English communication (both written and spoken) to collaborate in an international team with native and non-native English speakersDetail-oriented with high initiative and self-motivationStrong understanding of software engineering principles and how systems work under the hoodIn-depth knowledge of modern networking and operating systemsProficiency in AWS, cloud environments, containers, Kubernetes, Docker, and DevOps engineering, including managing tests and CI/CD pipelinesFamiliarity with automation tools and provisioners like Terraform, Ansible, or ChefSolid troubleshooting and system engineering experience in UNIX/Linux production environmentsExperience with monitoring, alerting, and incident management Proficiency in automating tasks with scripting languages like Python, Bash, etcExperience or exposure to PostgreSQL and DBA responsibilities is a plusFluent in English (both written and spoken); comfortable interacting with native English speakers daily. WORKING AT LOADSMART:Competitive base salaries - we believe in rewarding top talentExtremely competitive Equity package - become a shareholder in our company!Loadie Time Off - PTO and sick days without a limitAt Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates' specific locale.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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