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Responsibilities
We’re looking for a visionary and highly strategic leader to shape and lead how we streamline people processes and use technology to leverage the impact and value of our global workforce.Reporting directly to our VP, Reward & People Operations, this role will own and lead Monzo’s vital people operations pillars: People Technology, People Analytics & Insights, Global Mobility, and People Operations & Payroll. You will partner closely with leadership to build a seamless, data-driven foundation for Monzo’s global workforce.This is a brilliant time to join Monzo. You will inherit a talented, established group of SMEs at a pivotal transition time for the organisation as we implement our new HRIS (Workday), accelerate the adoption of AI technologies across the organisation, and are expanding the business into Europe.You’ll play a key role by...You’ll create and champion a multi-year strategy and technical roadmap that aligns with our overall business goals, delivering seamless People processesYou’ll be responsible for setting and driving the AI strategy across the People Team, leading an existing cross team People AI project squadYou’ll be responsible for navigating governance and Executive stakeholder management, enabling the teams to focus on executionYou’ll act as a thought leader, bringing the best industry practices to drive automation, continuous process improvement, leveraging technology to enhance self-service and digital transformation across all people touchpoints, improving the experience for Monzonauts, candidates, and managersYou’ll lead activity to mature our people analytics capabilities, ensuring we have high-quality insights and predictive analytics that help leadership make evidence-based people decisionsYou’ll collaborate with your team leads to manage strategic relationships and optimise commercial budgets with external tech vendors and operational partners, ensuring we select, negotiate, and implement the highest-quality solutions for Monzo's scaling needsYou’ll champion and uphold strong governance, control frameworks, and auditable processes across payroll, mobility, and systems to protect the integrity of our data, ensure compliance with localised employment laws, and pass financial audits with flying coloursYou’ll oversee the review of Monzo’s global payroll infrastructure and operationsDirect reports:People Operations & Payroll Lead - lead a team of payroll and people operations associatesHead of People Technology (Systems & Data) - responsible for a team of people systems and data experts, owner of HRIS implementation and our full people systems stackGlobal Mobility Lead- leads a team responsible for Monzo’s global mobility and immigration programmesPeople Analytics & Insights Specialist - 🆕role (to hire) responsible for delivering enhanced people and performance analytics and insightsWe’d love to hear from you if…You’ve got extensive experience designing and leading People Operations and Technology strategies at scale, and you’re just as comfortable moving from high-level organisational design to getting your hands dirtyYou know the inner workings of People infrastructure inside and out - from payroll cycles and global mobility frameworks to managing complex enterprise HRIS ecosystems (ideally with direct exposure to Workday implementations or governance) - and you excel at navigating global, matrixed environmentsYou are a collaborative, consultative leader and expert stakeholder manager, comfortable partnering with our VP and C-suite team to translate complex technical, compliance, or operational challenges into clear, business-focused narrativesYou are deeply clued up on GDPR, data privacy laws, localised payroll regulations, and international employment compliance.And of course, you’re an inspiring, passionate people leader who loves enabling and supporting technical experts and SMEs, fostering continuous development and improved ways of working.Experience in any of the following systems (desirable, not mandatory): Hibob, Workday, Greenhouse, Lattice, Peakon, Globalshares, Pave, LookerWhat’s in it for youCompetitive salary range ➕ Equity ➕ Incentive Awards tied to your performance.This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.£1,000 learning budget each year to use on books, training courses and conferences.We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.Plus lots more! Read our full list of benefits
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