Technical Support Associate, Device, Digital & Alexa Support at Amazon.com | Torre

Technical Support Associate, Device, Digital & Alexa Support

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Full-time

Legal agreement: Employment

Compensation USD15/hour
Non-negotiable
location_on
Hybrid (Kennewick, WA, USA)
Hybrid (United States)
flightsmode
Visa sponsorship: No
Posted over 6 years ago

Responsibilities


• Support a varying work schedule to meet our business and customer needs • Complete mandatory training (this schedule will be different from your work schedule upon hiring) • Support customers through typing, phone, and computer skills by navigating the internet and website, multiple browsers, e-mail, social media and instant messenger, or chat tools • Own problems and innovate on behalf of customers • Complete mandatory training (this schedule will be different from your work schedule upon hiring) • Actively problem solve and innovate on behalf of customers • Follow detailed verbal and written instructions • Provide a work area free of distractions • Opportunity to learn other areas of the business and support specialty departments as needed