Director of IT
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Full-time
USD75.4K - 100K/year
~COP150M - 200M/year
+ Equity
+ Bonuses
Posted about 3 years ago
Responsibilities
Vaadin empowers developers to build amazing business applications easily and more quickly. We are a proud team of tech professionals creating a world where developers are empowered and users are delighted. With 20 years of experience, we've developed two open-source web frameworks and 50 modern UI components, serving 200,000 developers around the globe. Our customers report a 46% time-saving when developing a web UI with Vaadin compared to other methods.
As the Director of IT, you will manage and develop employees within our team, aligning their efforts with business objectives while fostering a positive and collaborative work environment. You will closely engage with the leadership team and stakeholders to understand our overall business goals and related IT needs. You will ensure that the IT team has the necessary skills and resources by hiring and providing training opportunities.
Responsibilities:
- Establish budgets and roadmaps for key projects and improvements.
- Prioritize projects and align them with available resources.
- Communicate schedules and plans to stakeholders, keeping them informed of project progress.
- Establish Service-Level-Agreements (SLAs) for critical systems and ensure appropriate tooling and resourcing.
- Implement and run processes for “root cause analysis” and make necessary improvements to meet SLAs.
- Build out the necessary infrastructure, tooling, and processes for a new SaaS solution to ensure a positive customer experience.
- Collaborate with the engineering team to create flexible DevOps processes for continuous delivery.
- Continuously evaluate business systems to identify opportunities for adding, replacing, improving, or retiring systems.
- Manage security systems, policies and programs.
- Define and implement appropriate security processes, ensuring our ability to respond to customer security questionnaires or requests for certifications.