For companies:
For professionals:
For everyone:
For developers:
Responsibilities
Location: Remote.
Language Requirement: Fluent English (spoken and written).
About Eyeride:
Eyeride is a fast-growing tech company specializing in advanced fleet management, live video telematics, AI, and communication solutions for commercial vehicles. We work with public transit, school bus, emergency response, and utility fleets around the world. We’re passionate about innovation, accountability, and making fleets safer and more efficient.
About the Role:
We’re looking for a motivated and proactive Customer Success Rep/Manager to join our global team. You’ll be the bridge between EYERIDE and our customers—ensuring a smooth onboarding process, providing ongoing support, and making sure our clients get maximum value from our solutions.
Key Responsibilities:
- Build strong relationships with customers post-sale.
- Guide new clients through onboarding and training.
- Monitor account health and usage to identify upsell or renewal opportunities.
- Handle support inquiries and troubleshoot technical issues with internal teams.
- Proactively follow up on accounts to ensure satisfaction and adoption.
- Maintain accurate CRM records and status updates.
What We’re Looking For
- 2+ years of experience in Customer Success, Account Management, or similar client-facing roles.
- Excellent communication skills in English (both verbal and written).
- Tech-savvy and comfortable learning SaaS tools and fleet management platforms.
- Strong problem-solving skills and ability to work independently.
- Based in South America with a reliable internet connection.
- Experience in fleet, SaaS, or telematics industry is a plus.
What We Offer:
- Competitive salary based on experience.
- Remote-first culture and flexible working hours.
- Fast-growing company with growth opportunities.
- Chance to work with an international, mission-driven team.
This job post is closed.