Follow up specialist at HYPR Service | Torre
Follow up specialist
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HYPR Service

Follow up specialist

HYPR Service
Posted by
Hypr Service
Daniel Gironza
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(37) info
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Freelance
Recurrent (~20 hours per week)
Compensation
USD8 - 10/hour
Non-negotiable
location_on
Remote (for Mexico residents)
Posted over 3 years ago

Responsibilities

🌐 Responsibilities: The purpose of this role is to manage all incoming leads to ensure each one is given the best chance to be monetized. 🌐 This position is one of the first points of contact with the team. The bulk of the time will be spent answering phone calls from leads, entering them in our CRM, and scheduling appointments with our sales team. The ability to build rapport and empathize/sympathize with leads is crucial. This person must be professional, polite, and energetic, and can explain to potential sellers that we can provide a solution for their needs. 🌐 The company needs an individual who excels in communication with strong customer service skills: 🔹Answer any phone calls and filter out the leads. 🔹Follow up with existing leads within CRM from all marketing sources. 🔹 Schedule appointments for the sales team on the group calendar. 🔹Collaborate with the admin and the sales team. 🔹Create a warm handoff for the sales team to connect with viable leads. 🔹 Conduct quality assurance follow-up calls/surveys with leads. 🔹Follow up on appointments that have been completed by acquisitions. 🔹Follow up on any cold/dying and attempt to revive them. 🔹 Lead generation. 🔹 Updates KPIs every week.
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