CRM Developer – Microsoft Dynamics 365 CE at Ecodelinfotel Pvt Ltd | Torre

CRM Developer – Microsoft Dynamics 365 CE

You'll drive enterprise transformation by designing and integrating high-impact Dynamics 365 CE solutions.
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Freelance
Recurrent
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Remote (for India residents)
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Shared by
Juan Fernando Domínguez
6 days ago

Requirements and responsibilities


We are looking for an experienced CRM Developer with strong expertise in Microsoft Dynamics 365 CE to join a dynamic enterprise transformation initiative.Key Responsibilities:Design, develop, and configure Microsoft Dynamics 365 CE solutions based on Agile requirementsCollaborate with technical leads, project managers, and stakeholders to ensure successful project deliveryIntegrate Dynamics 365 CE with SAP, Contact Center applications, payment gateways, and self-service portalsConfigure Dynamics 365 Customer Service functionalities including Omnichannel, Unified Routing, Channels, Workstreams, and PCF componentsEnsure seamless integrations, optimized performance, and efficient data flow across enterprise systemsBuild and maintain CI/CD pipelines while following ALM and SDLC best practicesProvide ongoing application support, enhancements, and system optimizationSupport user training, adoption initiatives, and change management activitiesWork closely with cross-functional teams to deliver scalable and high-performing CRM solutionsRequired Skills & Experience:Experience in Microsoft Dynamics 365 CE development and configurationHands-on experience with Dynamics 365 Customer Service, Omnichannel, and Unified RoutingStrong expertise in .NET and Dynamics CE plug-insExperience with React.js, Power Automate, and Power BIKnowledge of CRM integrations with ERP systems and payment gatewaysFamiliarity with Agile methodologies, ITIL, and ITSM practicesExcellent communication, analytical, and problem-solving skillsPreferred Certifications:MB-910 – Dynamics 365 FundamentalsMB-200 – Power Platform + Dynamics 365 CoreMB-230 – Dynamics 365 Customer Service Functional Consultant AssociatePL-100 / PL-400 – Power Platform CertificationsPL-200 and PL-600 certifications are an added advantageInterested candidates can share their profiles at prasanna@ecodelinfotel.com
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