About the roleAs a Presales Enterprise Architect, you focus on a customer’s overall IT architecture at a strategic level, taking into consideration the customer’s business goals, long-term technical requirements and constraints. You propose and develop solutions that address enterprise-wide projects—often across multiple domains, departments, or systems—ensuring that various solutions fit together to support business strategy and scalability across the entire organization.You are expected to harmonize customer strategic roadmaps, OEM strategic roadmaps, and Blue Mantis product roadmaps by working closely with practice managers, principals, and leaders to ensure continued relevance within the existing customer base as well as go-to-market strategies. You also evangelize and promote Blue Mantis at customer, industry, and symposium events as a highly proficient public speaker, interacting with both the C-suite and in-the-trenches engineers.Key ResponsibilitiesClient Engagement and Solution Design:Work alongside sales teams to understand customer business goals and challenges.Lead technical discussions with existing and potential customers to assess requirements and develop appropriate solutions.Design scalable, flexible, and cost-effective architectures that align with client needs.Create high-level architecture designs and conceptual diagrams addressing functional and non-functional requirements.Collaborate with clients and internal teams to refine scope, goals, and deliverables for proposed solutions.Drive growth and client success with an assigned portfolio of top accounts.Technical Leadership and Advisory:Provide thought leadership on emerging technology trends, ensuring proposed solutions yield meaningful business outcomes and emphasize cross-practice selling motions.Serve as a subject matter expert (SME) for the company’s portfolio of solutions, including cloud services, cybersecurity, data center infrastructure, networking, and endpoint.Advise clients on IT best practices, industry standards, and regulations to optimize their infrastructure.Proposal and Bid Support:Work closely with sales teams to develop compelling proposals, RFP responses, and bid presentations.Estimate required resources, costs, and timelines for proposed solutions.Document solution architectures and ensure consistency across proposals and implementations.Support account executives in technical presentations and demonstrations.Collaboration and Stakeholder Management:Collaborate with practice leaders and technical delivery teams to ensure the architecture is implemented according to design principles.Maintain strong relationships with partners and vendors to ensure proposed solutions leverage the best available technologies.Act as a liaison between sales, delivery, and other customer-facing personnel to ensure clear communication throughout the project lifecycle.Work closely with internal teams—including Executive Leadership, Advisory Services, Presales Management, and Delivery—to incorporate feedback from pre-sales engagements into future solutions.Continuous Improvement and Knowledge Sharing:Stay current with industry trends, technologies, and best practices, sharing insights with colleagues and customers.Provide mentorship and training to junior members of the pre-sales and solutions teams.Participate in internal review meetings, debriefings, and retrospectives to improve pre-sales processes and solution delivery.Skills, Knowledge and ExpertiseTechnical Skills:Expertise in enterprise IT architecture, including cloud computing, networking, storage, virtualization, cybersecurity, unified communications, and data management.In-depth understanding of IaaS, PaaS, and SaaS models.Experience with Cisco, Palo Alto, Fortinet, Juniper, Aruba, HP, Dell, VMware, Nutanix, and Pure Storage.In-depth understanding of enterprise networking and security technologies.Knowledge of regulatory and compliance frameworks (e.g., GDPR, HIPAA, SOC2).Proficient in designing multi-cloud and hybrid cloud environments.Familiarity with automation and Infrastructure-as-Code (IaC) tools (e.g., Terraform, Ansible).Experience with solution architectures for various verticals such as financial services, healthcare, retail, etc.Education and Certifications:Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).Relevant industry certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect, Cisco CCIE, VMware VCP, TOGAF).ITIL or other service management framework certifications are a plus.Experience:Minimum of 7+ years of experience in IT architecture, with a focus on enterprise solutions in a pre-sales or consulting capacity.Previous experience with managed services providers (MSP) or systems integrators (SI) is highly desirable.Demonstrable experience working with large enterprise clients and designing end-to-end IT solutions.Key Performance Indicators (KPIs):Success rate of technical proposals and winning bids.Customer satisfaction and feedback from pre-sales engagements.Ability to meet proposal deadlines and contribute to sales targets.Quality and accuracy of architectural designs and documentation.BenefitsThe provided pay range is based on Blue Mantis market pay structures; individual salaries are determined by business considerations, local market conditions, internal equity, and candidate qualifications (skills, education, and experience).Blue Mantis considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Reasonable accommodations will be made for employees with disabilities to perform essential functions of the job.About Blue MantisBlue Mantis is a leading strategic digital technology services provider with a 30+ year history of helping clients achieve business modernization by applying next-generation technologies including managed services, cybersecurity, and cloud. Headquartered in Portsmouth, New Hampshire, the company provides digital technology services and strategic guidance to help clients quickly adapt and grow through automation and innovation. Blue Mantis partners with more than 1,200 leading mid-market and enterprise organizations across a multitude of vertical industries and is backed by private equity firm Recognize.
