Operational excellence coach (OPEX Coach) at QAD, Inc. | Torre
Operational excellence coach (OPEX Coach)
QAD, Inc.
QAD, Inc.

Operational excellence coach (OPEX Coach)

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Full-time

Legal agreement: To be defined

Base compensation
USD120K - 150K/year

+ Health insurance

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Hybrid (Illinois City, IL, USA)
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Posted almost 2 years ago

Responsibilities & more

- Redzone focuses on the people, not just the technology, to improve the employee experience - Over 1000 customers, 1200 plants, and 325,000 users - Average productivity increase of 22% in 90 days for customers As an Operational Excellence Coach at Redzone, you will lead major Lean and cultural transformations across the Food & Beverage, CPG, and General Manufacturing industries. You will work with customers to implement QAD Redzone software and provide expert-level coaching to achieve significant personal growth and tremendous productivity gains. This is a full-time, exempt, remote position with 42 weeks of travel annually. If you have senior operations leadership experience in manufacturing environments and a passion for driving continuous improvement, we want to hear from you! Responsibilities: - Overseeing and coaching 5-7 customers at a time - Training customers on workflows inside Redzone software through multiple 90-day on-site deployments - Facilitating shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor - Tracking performance data and customer uplifts throughout the deployment - Leading process improvement and kaizen activities for customers - Sharing feedback with frontline teams and leadership to drive positive behavior change and uplift results - Facilitating remote weekly customer progress meetings - Identifying miracle stories and results to guide celebrations of wins with the customer - Managing project schedules with customers - Providing Success Assessments upon project completion - Delivering executive overviews and providing customers with information related to all Redzone programs - Troubleshooting customer technical issues as needed - Supporting customer identification of next steps in their Redzone journey - Other duties as assigned
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