Program Manager (PMO) - Mercari at Mercari, inc. | Torre
Program Manager (PMO) - Mercari
Mercari, inc.
Mercari, inc.

Program Manager (PMO) - Mercari

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Full-time
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Posted about 2 years ago

Responsibilities & more

Mercari was born in 2013 out of a thought by our founder Shintaro Yamada as he traveled the world. We believe that by circulating all forms of value, not just physical things and money, we can create opportunities for anyone to realize their dreams and contribute to society and the people around them. Mercari aims to use technology to connect people all over the world and create a world where anyone can unleash their potential. The PMO Team is responsible for planning and managing programs or complex projects focused on the growth of Mercari Group, establishing standards for project program governance, streamlining cross-company processes, and collaboration across Mercari. The program manager needs to work on bold strategies, plan and implement large projects, and work with a diverse set of people to achieve company objectives. Responsibilities: - Lead large and complex projects/programs involving cross-functional departments and teams across Mercari Group for growing and improving our products. - Be accountable for the success of the overall project/program and coordinate the projects and their interdependencies between the various projects owned by other members - Identify problem areas and devise new programs/projects to support the organization’s business objectives - Stakeholder management - Propose, draft, and finalize program/project OKRs with stakeholders including the executives - Create and maintain the program/project roadmap - Set key milestones - Work backwards from target program/project launch date to set action plans in each quarter and set up key milestones to achieve them. - Lead kick off and subsequent business meetings during the course of the program/project - Create a program/project charter that is aligned with all stakeholders - Track and monitor KPIs - Ensure the program/project is on track and drive recovery planning if it’s not - Share and enforce accountability for the duration of a project and afterward - Set up regular reporting mechanisms with stakeholders - Ensure that regular meetings, Slack channels, and dashboards are in place - Anticipate delays and create action plans with stakeholders - Report in executive meetings as required to obtain approvals - Draft documents for approval and obtain alignment from stakeholders - Report in executive meetings - Anticipate and manage risks and issues - Create risk logs and issue logs and identify owners for each risk and issue - Update and monitor risk logs and issue logs
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