Customer Service Representative at Paymerang | Torre

Customer Service Representative

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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Remote (anywhere)
Posted about 3 years ago

Responsibilities


Incredible growth potential, 100% employer-paid medical and dental premiums for full-time employees, 18 days of PTO (& 10 Paid Holidays), 401k retirement plan -- with an available 6% employer match, Transaction bonus unit plan - you have a stake in the success of Paymerang, Maternity and Paternity Leave: because both moms and dads are parents, Plus, daily catered breakfast and snacks to keep you fueled up throughout the day As a Customer Service Representative, you will act as a liaison between Paymerang and our client’s vendors. You will be the understanding voice making payments to a variety of vendors. You’ll have the opportunity to make a significant difference in our clients account payables experience. The successful candidate be responsible for making outbound calls to distribute sensitive payment and remittance information, contacting approximately 65-80 vendors per day to make payments. Responsibilities: - Manage high volume of outgoing calls with quality and in a timely manner - Follow policies and procedures when speaking with clients and vendors - Provide sensitive payment information clearly and completely - Provide first call resolution whenever possible - Identify and confirm vendor needs, ensuring details are communicated and notated - Build strong and sustainable relationships with vendors by going the extra mile - Input accurate payment details and manage reports in our application - Meet personal and team qualitative and quantitative targets