Customer Care Specialist (native French) - TheFork, a Tripadvisor Company at Tripadvisor | Torre
Customer Care Specialist (native French) - TheFork, a Tripadvisor Company
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Tripadvisor

Customer Care Specialist (native French) - TheFork, a Tripadvisor Company

Tripadvisor
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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Hybrid (Barcelona, Spain)
Posted about 3 years ago

Responsibilities

Founded in 2007 and present in 12 countries, TheFork is the leading restaurant booking platform across Europe and Australia. They offer a range of products including a restaurant discovery & booking app, a software tool for restaurant operations, and easy payment options. TheFork boasts a fully international team and offices all over Europe. The role involves answering incoming requests via phone, email and chat, assisting customers with questions about our electronic reservation book, website or app, and providing the most suitable answer or solution according to their specific needs. Responsibilities: - Answer incoming requests via phone, email and chat - Assist our customers on questions about our electronic reservation book, our website or app - Put yourself in the customer’s shoes and provide the most suitable answer or solution according to their specific needs
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