About SolaceHealthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.About the RoleAs a People Operations Associate at Solace, you’ll play a critical role in helping our People team operate smoothly and scale effectively. You’ll support key parts of the employee lifecycle — including onboarding, offboarding, compliance, recruiting coordination, systems administration, and employee experience — helping ensure employees have a thoughtful, organized, and high-quality experience from start to finish.This role reports to the People Operations Manager and partners closely with teams across Finance, Recruiting, and Operations. It’s an opportunity to join a fast-growing startup environment and help build scalable People Operations processes and infrastructure as the company grows.We’re looking for someone who is highly organized, detail-oriented, operationally minded, and energized by helping teams and employees succeed behind the scenes.What You’ll DoOnboarding & OffboardingOwn and coordinate the onboarding experience for new hires, including systems access, equipment, documentation, and first-week logisticsEnsure employees feel supported, informed, and set up for success from day oneManage offboarding processes with accuracy, empathy, and operational rigorPartner cross-functionally to ensure secure and compliant employee transitionsCompliance & People SystemsHelp maintain compliance with federal and state employment requirementsSupport documentation management, I-9 verification, and audit readiness processesMaintain employee data accuracy across HR and People systemsHelp improve operational workflows and process documentation across the People functionRecruiting Coordination & Employee ExperiencePartner with recruiters and hiring managers to coordinate interviews and support candidate communicationsHelp deliver a thoughtful and organized candidate experienceSupport employee engagement initiatives, internal events, team communications, and offsitesAssist with day-to-day People Operations support across the organizationProcurement & Operational SupportCoordinate employee equipment, software access, and People-related vendor operationsSupport invoice tracking, renewals, and operational logisticsHelp maintain organization and operational consistency across People programs and processesWhat We’re Looking For2–5 years of experience in People Operations, Recruiting Coordination, HR Administration, Operations, or related support rolesExperience working in fast-paced or high-growth environmentsStrong organizational and project management skillsHigh attention to detail and strong follow-throughComfortable managing multiple priorities and operational workflows simultaneouslyStrong communication skills and a customer-service mindsetAbility to handle sensitive information with professionalism and discretionExperience using HR and recruiting systems such as Ashby, Gusto, Deel, Notion, Rippling, or similar platformsSomeone who is proactive, reliable, and enjoys building structure and processBonus PointsPrevious startup experience where you operated across multiple functionsExposure to benefits administration, payroll support, procurement, or compliance workflowsExperience in healthcare or supporting regulated environmentsInterest in growing within People Operations over timeWhy This Role Is DifferentThis is an opportunity to join a growing People team early and help build the operational foundation that supports employees across the company. The role is highly hands-on and ideal for someone who enjoys creating structure, improving processes, and helping a fast-moving organization run effectively behind the scenes.Applicants must be based in the United States.Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.