Customer Retention Manager at The Coca-Cola Company | Torre

Customer Retention Manager

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Full-time

Legal agreement: To be defined

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Remote (anywhere)
Shared by
Erick Daniel Peralta Martinez
5 days ago

Responsibilities


As a Customer Retention Manager, you will develop customer retention strategies, analyze churn and customer behavior, create retention and loyalty programs, partner with customer success and marketing teams, and monitor retention and revenue metrics.KEY RESPONSIBILITIESDevelop customer retention strategiesAnalyze churn and customer behaviorCreate retention and loyalty programsPartner with customer success and marketing teamsMonitor retention and revenue metrics✅ REQUIREMENTSCustomer success, retention, CRM, or marketing experienceStrong analytical skillsExcellent communication abilitiesExperience with customer data and CRM platformsStrong commercial mindset🎁 BENEFITSCompetitive compensationFully remote positionFlexible schedulePerformance incentivesProfessional developmentCareer advancementGlobal customer exposureCompetitive salary + performance-based compensation