Multi Lingual Language Creole Lawfirm Virtual Assistant at Excelerate Legal | Torre

Multi Lingual Language Creole Lawfirm Virtual Assistant

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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Depends on the location of the candidate

Compensation
USD4 - 8/hour
Negotiable
location_on
Remote (anywhere)
Posted 2 months ago

Responsibilities


Client Communication -Communicate professionally with clients in English, Spanish, and French. -Answer inbound and outbound calls professionally and provide timely client support. -Assist clients with questions and updates related to their immigration matters. Client Intake and Scheduling: - Conduct client intake and gather required information. - Schedule consultations and appointments. Immigration Assistance & Case Support -Assist attorneys and paralegals with immigration case preparation and administrative tasks. -Follow up with clients regarding case requirements, missing information, and supporting documents. -Assist with organizing documentation for immigration petitions, applications, and case files. -Coordinate with attorneys, paralegals, and case managers regarding case status and client requirements. -Maintain accurate and up-to-date client information in the CRM. Translation and Documentation -Translate and interpret client communications and legal/immigration documents when needed. -Request, organize, scan, and upload legal and immigration documents. -Ensure documents and client information are properly organized and accessible. Case Management and Support: - Follow up with clients regarding case requirements. - Coordinate with attorneys, paralegals, and case managers. - Provide administrative and customer support to the legal team. - Ensure confidentiality and compliance with firm policies.
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