About us: ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 28 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.Job Role: Executive Support Coordinator - Payments & Banking InfrastructureReports To Head of Payments & Banking InfrastructureDepartment Payments & Banking InfrastructureContract Full-timeAbout the RoleACE Money Transfer is a UK-based international remittance business processing over half a million transactions per month across a global network of corridors, acquirers, and payment partners. The Payments and Banking Infrastructure (PBI) team sits at the centre of that operation, covering card acquiring, open banking, banking relationships, payout partnerships, and corridor strategy.The PBI Executive Support Specialist is a skilled operational and coordination role sitting directly beneath the Head of PBI. This is not a people management position. There are no direct reports. The role exists to ensure the Head of PBI, and the wider team are well-organised, well-prepared, and able to focus on delivery — by taking ownership of the administrative, coordination, and reporting infrastructure that keeps the department running.The right person is proactive, detail-oriented, and comfortable operating across a fast-moving function with multiple workstreams and senior stakeholders. They act as an extension of the Head of PBI, not independently of them.Key ResponsibilitiesDepartment CoordinationKeep PBI's action and commitment tracker current at all times, flagging upcoming deadlines and overdue items to the Head of PBIFollow up with team members and other departments on outstanding inputs and deliverables, escalating where progress has stalledCoordinate across Finance, IT, Legal, and Compliance on routine PBI dependencies, ensuring nothing falls through the cracksMaintain organised filing across contracts, agreements, term sheets, and reference documentsMeeting and Reporting PreparationPrepare agendas, presentation materials, and briefing notes for PBI's weekly meetings and senior management forumsTake structured meeting notes and distribute clear action logs with owners and deadlines after each sessionConsolidate team inputs for the monthly CEO reporting pack, cross-check for consistency, and flag gaps to the Head of PBI ahead of sign-offKeep the Head of PBI's commitments to senior leadership logged and visible, with deadlines trackedScheduling and LogisticsManage the Head of PBI's calendar, coordinating internal and external meetings and resolving scheduling conflictsPrepare briefing notes and context documents ahead of external meetings with banks, acquirers, and payment partnersExternal Coordination SupportSend follow-up communications after external meetings, capturing agreed next steps and circulating to relevant partiesMaintain a contact log across the banking and payment partner network, tracking engagement dates, open items, and key contextSupport partner onboarding logistics, including agreement coordination and introductory meeting setupWhat We Are Looking ForEssential3 to 6 years of experience in an operational support, executive support, or business coordination roleStrong written English — able to draft professional communications, briefing notes, and summaries independentlyHighly organised with a proven ability to manage multiple workstreams and deadlines simultaneouslyConfident following up with senior colleagues on outstanding items in a professional and persistent mannerComfortable working with financial data, spreadsheets, and executive-level presentationsAvailable during UK business hours or with significant overlap (PKT is UTC+5)DesirableBackground in financial services, fintech, payments, or a similarly fast-paced commercial environmentExperience supporting a senior leader or head of function in a complex, multi-stakeholder organisationFamiliarity with payments, banking, or remittance terminologyWhat We OfferCompetitive salary aligned to experienceA high-visibility support role at the centre of a growing international payments functionDirect exposure to global banking relationships, acquiring partnerships, and payment infrastructure strategyA fast-moving environment where strong execution is recognised and valued.ACE Money Transfer: https://acemoneytransfer.com/company-profile
22 days ago