Job DescriptionWe are looking for a talented HR Generalist! The ideal candidate will be responsible to warranty the continuous employee’s management, benefits, discipline, culture code & policies, labor law compliance, and actions required by the HR Manager to be an internal high quality service provider.Key HR FunctionsEmployee Data Management: Maintain and update all employee documentation, records, and internal database profiles, ensuring accuracy and compliance.Administrative HR Operations: Manage administrative tasks related to the employee lifecycle, including registrations, terminations, and overall staff records.Recruitment & Onboarding: Conduct the full-cycle recruitment process, including sourcing, selection, and managing new staff onboarding.Employee Relations & Support: Serve as the primary point of contact for employee questions, complaints, requests, and incident follow-up.Advisory & Conflict Resolution: Act as a trusted advisor, offering coaching and guidance to managers and staff on HR matters, policy interpretation, disciplinary issues, and conflict resolution (including CCMA matters).HR Strategy & Development: Support the design, implementation, and management of HR initiatives focused on driving high performance, engagement, retention, and organizational development.Compliance and Legal: Ensure strict adherence to South Africa’s labor legislation and all company policies.Supply Chain Support: Manage and maintain office supply inventory, placing orders as necessary.QualificationsProfessional degree in administration, psychology or other admin areas (required).Bilingual – English B2 (required).Office medium level and HRIS platforms (required).Minimum of 4 years' experience as HR assistant including but not limited to (OD - WE, Recruiting, EHS, Payroll, & training).Open to work weekends, highly self-directed, Results committed and basic knowledge in organizational methodologies.Labor Laws expertise (BCEA, EEA, LRA, OHS, WSP/ATR, UIF, COIDA, SDA).As part of our team, you can expect:Competitive SalaryProfessional career pathGreat work environmentLaw benefitsJoin our team and be part of a supportive community that values growth, recognizes excellence, and fosters a vibrant work environment!All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law. REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately.
